OMS National Insurance Company (OMSNIC) is a nationally recognized medical professional liability insurer dedicated exclusively to protecting oral and maxillofacial surgeons and dental specialists. Our mission is clear and purposeful: to serve as trusted advocates for highly skilled professionals when it matters most.
We are seeking an experienced medical malpractice claims professional to join our claims team. This position is available as hybrid for local candidates or remote for those outside the area. This role is well‑suited for legal and senior claims professionals who value complex, meaningful work—without sacrificing balance, flexibility, or professional sustainability.
At OMSNIC, Claims Analysts are empowered to manage their own caseloads with a high degree of autonomy and professional judgment. You will handle sophisticated pre‑litigation and litigated matters, collaborate closely with defense counsel, and work directly with insureds as a trusted partner. Just as importantly, our claims workload, expectations, and culture are intentionally structured to support work‑life balance, allowing professionals to do their best work while maintaining personal well‑being.
This is an opportunity to practice at a high level—strategically, thoughtfully, and without the constant time pressures often associated with litigation‑adjacent roles—within a collegial, mission‑driven organization that respects both expertise and time.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluate coverage
Assign, collaborate with, and oversee outside defense counsel
Review and analyze medical records
Investigate and evaluate issues of liability, causation, and damages, proactively moving the files toward resolution
Participate in the formulation of case strategy
Negotiate claims in a settlement posture
Evaluate indemnity and expense reserves
Prepare comprehensive claims reports
Present claims to management and for internal review
Regularly communicate with policyholders, keeping them informed of status and strategies
Timely and accurately document claim files
Help maintain claim file data for accurate reporting
Review and approve invoices
General:
Contribute to departmental and company goals, initiatives and projects
May attend or participate in training and development programs
Planning and participation in Risk Management and Defense Counsel Seminars
May participate in the training and development of new hires
May participate in planning, development, and testing of technology solutions
Competencies:
Strong organizational and time management skills, ability to meet deadlines
Effective written and oral communication skills to provide information in a clear and concise manner and to communicate with a variety of stakeholders
Effective analytical and critical thinking skills to analyze facts and draw conclusions to make recommendations and resolve issues
Ability to prepare robust reporting yet provide a broad scope overview and summary, when appropriate
Superior customer service skills and ability to actively listen
Strong interpersonal skills with ability to interact with policyholders, legal professionals, management, co-workers, agents, committee and board members, and external vendors
Strong mediation and negotiation skills
Microsoft Office Suite proficiency with emphasis on Word, Excel, and PowerPoint
Education and Experience:
Bachelor’s Degree required
JD preferred but not required
Minimum 5 years’ experience in medical professional liability claims management field
Work Environment:
Hybrid or remote schedule (depending on location)
Travel required as needed
Salary: $100,000-$130,000
The salary range represents the entirety of the pay grade for this role. Specific salaries will be determined using a variety of factors, including specific skills, years of experience, location, and comparison to team members already in this role
Benefits:
Medical, Dental, and Vision Insurance
401(k)
Short and Long-term disability
Life Insurance
Employee Assistance Program
Long-term incentive plan
Educational Assistance and rewards program
Paid Time Off
Paid Holidays
Paid parental leave
Home office stipend