This is a Fully Remote Job
1. About Our Client:
This organization operates within the clinical diagnostics industry, addressing the need for reliable and validated diagnostic instrumentation in regulated laboratory environments. It supports healthcare providers by ensuring diagnostic systems function accurately and comply with quality and regulatory standards across a significant geographic region.
2. About the Opportunity:
The
Senior Applications Specialist
plays a critical role in validating Chemistry and Immunoassay diagnostic instruments and enabling customers to operate these systems confidently. This position involves direct collaboration with laboratory teams to conduct validation studies, provide technical support, and deliver training, thereby ensuring high-quality diagnostic outcomes and regulatory compliance.
3. Responsibilities:
Conduct validation studies on Chemistry and Immunoassay instruments, including setup, calibration, and method comparisons.
Provide onsite and remote technical support for assay, quality control, and instrument operation.
Deliver training to customer laboratory personnel on proper instrument use and procedures.
Ensure validation activities comply with technical specifications, quality standards, and regulatory requirements.
Communicate technical findings and support laboratory workflows throughout the customer experience.
Collaborate with internal teams to coordinate customer service and support.
Maintain accurate documentation and quality compliance records.
Apply knowledge of laboratory practices and regulatory standards to support customer operations.
Work independently across a wide geographic area with extensive travel.
4. Requirements:
Associate degree with at least 3 years of experience in laboratory, diagnostic instrumentation, or related fields.
Understanding of the diagnostics or healthcare industry in regulated laboratory settings.
Knowledge of laboratory practices, quality control, documentation, and regulatory frameworks such as CAP, CLIA, or COLA.
Familiarity with clinical laboratory equipment, Chemistry, and Immunoassay systems is preferred.
Strong technical aptitude and effective communication skills for customer training.
Customer-service orientation and ability to build relationships with laboratory and internal teams.
Ability to work independently, manage priorities, and travel extensively within the territory.
Valid driver's license and ability to lift equipment up to 50 pounds.
Capability to work remotely with professionalism and responsiveness.
5. Pay Range and Compensation Package:
Hourly compensation ranges from $40.00 to $46.00 USD, depending on qualifications and other factors.
Eligibility for bonus or incentive compensation.
6. Benefits & Perks:
Comprehensive medical, dental, and vision insurance.
401(k) retirement plan.
Paid time off.
Fully remote work with significant field travel.
Opportunities for professional development in clinical diagnostics and laboratory instrumentation.
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.