Job Description:
• Perform independent quality review across BSA/AML and Sanctions Operations, including alerts, cases, complex investigations, merchant acquiring, and sanctions dispositions
• Execute the weekly QC sample using UAT-measured review times
• Assess each item against the five-element documentation baseline and the Knowledgeable Third-Party Standard
• Classify findings using the error taxonomy and document rationale clearly and consistently
• Provide constructive, objective feedback to analysts and investigators
• Participate in monthly calibration sessions
• Identify recurring quality themes and escalate them to the QC Lead for thematic review and effective-challenge follow-up
• Maintain QC working papers in the results repository
• Support audit and examination requests with evidence of review
• Preserve independence through read-only review with no production disposition authority
• Recognize product-specific red flags and confirm dispositions across card issuing/prepaid, acquiring, tax products, digital/faster payments, and sanctions
Requirements:
• Bachelor's degree preferred; equivalent work experience considered
• CAMS preferred; if not held, expected to obtain within 12 months of hire
• 5+ years of BSA/AML alert review, investigations, or QC/QA experience
• Proficiency with Actimize, FCRM, and/or Bridger and case-management workflows
• Prior quality-review, peer-review, or independent-testing exposure preferred
• Strong analytical and pattern-recognition skills with an eye for documentation quality
• Objectivity and consistency in applying sampling and error-taxonomy standards
• Clear written communication at examiner-ready standard
• Working knowledge of Excel data analysis and SharePoint
• Collaborative, constructive feedback orientation
• Knowledge of card issuing/prepaid products, acquiring, tax products, digital/faster payments, and sanctions screening dispositions
• Knowledge of OFAC, 314(a), and PEP screening dispositions and match/no-match documentation standards
Benefits:
• Annual performance-based incentive opportunity
• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off
• Comprehensive benefits package
• Hybrid, remote-office work arrangement
• Equal employment opportunities and reasonable accommodation for applicants with disabilities