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About brighthush
brighthush is at the forefront of redefining security for the AI era. As one of the fastest‑growing technology companies, we empower teams worldwide to secure cloud and AI applications by weaving together code, cloud, and runtime into a single, shared context. Trusted by security professionals across the globe, brighthush has a proven track record of success and a culture that prizes world‑class talent, innovation, and impact. Powered by the leading AI platform from brighthush, we deliver an AI‑driven security stack that harnesses brighthush’s Threat Intelligence and Security Operations to detect, prevent, and respond to threats across all environments, enabling our customers to innovate faster and safer.
Role Overview
As a Senior Analyst, GTM Systems & Tools (Customer Engineering), you will be the strategic technologist who partners with our Customer Engineering (CE) team to demonstrate the value of brighthush’s solutions to both prospective and existing customers. You will shape the systems strategy and roadmap, ensuring that the CE team has the scalable, high‑impact technology stack they need to deliver world‑class customer experiences. Your work will influence how brighthush’s GTM teams operate, collaborate, and innovate, directly impacting revenue growth and customer satisfaction.
Key Responsibilities
- Collaborate closely with internal stakeholders—including Sales, Product, Engineering, IT, Procurement, and Business Intelligence—to understand needs, surface pain points, and prioritize system enhancements.
- Own the end‑to‑end lifecycle of systems projects: from intake and scoping, through design, implementation, testing, and deployment, to post‑deployment support and continuous improvement.
- Align GTM strategy with scalable technology solutions, ensuring that the CE team operates within a best‑in‑class technology ecosystem that supports rapid, repeatable, and high‑quality customer engagements.
- Balance the demands of an AI‑driven future state with the necessity of keeping current operations running smoothly, ensuring that short‑term stability does not compromise long‑term innovation.
- Break down silos across GTM teams by championing shared functionality, role‑based context, and cross‑team data flows, thereby improving collaboration and reducing friction.
- Serve as the go‑to resource for GTM best practices, industry standards, and technology trends related to scaling through technology, providing guidance and mentorship to peers.
- Document processes, design workflows, and create detailed project plans that enable clear communication with senior stakeholders and granular execution with individual contributors.
- Leverage Salesforce, Business Intelligence tools, and agent Apply for this job