Contract Labor Category (LCAT): Scrum Master, Salesforce (Public Sector)
Position: Scrum Master
Clearance: Active Public Trust; Secret or TS preferred. U.S. citizenship required
Location: Remote
Type: Exempt, Full Time, Regular
Description The Scrum Master supports and coaches one or more cross-functional Agile teams supporting a government Salesforce program, ensuring effective execution of Scrum practices and fostering a culture of collaboration, accountability, and continuous improvement.
This role facilitates Agile ceremonies, supports backlog refinement and sprint planning, removes delivery impediments, and promotes alignment between team members and stakeholders. Working closely with Product Owners, Program Managers, Engineers, Integration Leads, Designers, and Government stakeholders, the Scrum Master helps translate mission requirements into secure, high-quality software capabilities delivered through iterative and predictable release cycles.
The Scrum
Master also monitors team performance, supports Agile maturity, and drives process improvements to enhance delivery effectiveness and mission success.
Duties and Responsibilities
Serve as the Scrum Master for one or more Agile development teams, promoting adherence to Scrum principles, Agile values, and organizational best practice
Facilitate Agile ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions
Coach delivery teams, Product Owners, and stakeholders on Agile principles and continuous improvement
Collaborate with Product Owners to maintain a prioritized and well-defined product backlog aligned with mission and program objectives
Identify, track, and help remove impediments that may impact team productivity, sprint commitments, or delivery schedules
Align sprint execution with program milestones, release schedules, and delivery commitments
Work with technical leads to surface dependencies and improve team effectiveness
Coordinate collaboration across engineering, integration, data and analytics, security, and platform teams
Maintain Agile metrics, including velocity, burndown, throughput, and team health, to support forecasting and improvement
Support release planning, demonstrations, and customer feedback sessions
Advise program leadership on delivery capacity, throughput trends, and staffing considerations as the program scales
Help mature Agile delivery practices so they scale consistently across multiple teams
Required Qualifications
Bachelor’s degree in computer science, engineering, information systems, business, or a related discipline, or an equivalent combination of education and experience
3+ years as a Scrum Master supporting Agile software or platform delivery teams
Demonstrated experience leading teams using Scrum and/or Kanban to deliver enterprise software
Solid grounding in Agile methodologies, Lean principles, and the software development lifecycle
Familiarity with Salesforce platforms and their use in enterprise software delivery environments
Understanding of government program delivery environments, including customer coordination, security requirements, and compliance considerations
Proven ability to facilitate ceremonies and coach cross-functional technical teams
Experience partnering with Product Owners to maintain and refine backlogs
Excellent communication and facilitation skills, with the ability to build alignment across technical teams and government stakeholders
Strong analytical and problem-solving skills, with a track record of removing impediments that others escalate
Ability to navigate ambiguity and sustain delivery momentum through shifting priorities
U.S. citizenship; ability to obtain and maintain a Public Trust or higher
Preferred Qualifications
Active Secret or Top Secret clearance
Agile certification such as CSM, PSM, PMI-ACP, or SAFe
Army or DoD program experience, including Agile delivery in government environments
MuleSoft or Tableau experience
Familiarity with government cloud environments, Risk Management Framework (RMF), and Authority to Operate (ATO) processes
Experience with DevSecOps practices, Continuous Integration/Continuous Delivery (CI/CD) pipelines, and secure software delivery
Experience supporting geographically distributed delivery teams
If you require a reasonable accommodation for any part of the application or hiring process, please notify the Director of People Operations. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with applicable law.