Position : SCM Project Manager / Technical Program Manager
Location : Remote
Duration : 6 Months
Job Summary
We are seeking an experienced SCM Project Manager / Technical Program Manager to lead complex, cross-functional initiatives involving supply chain operations, physical infrastructure, hardware lifecycle management, and logistics.
The ideal candidate will have strong program management skills and experience coordinating engineering, procurement, sourcing, warehouse/logistics, construction/facilities, security, and business teams. This role requires experience managing physical assets and infrastructure programs rather than purely software delivery.
Key Responsibilities
Technical Program Management
Lead complex, multi-team technical initiatives from planning through delivery.
Develop and maintain program roadmaps, priorities, milestones, and execution plans.
Manage program risks, dependencies, issues, and overall delivery tracking.
Drive successful execution across programs involving physical infrastructure, hardware, or asset lifecycle management.
Cross-Functional Leadership
Partner with Engineering, Product, Operations, Security, and Business stakeholders.
Collaborate with Procurement/Sourcing, Warehouse/Logistics, and Construction/Facilities teams.
Drive alignment across teams with competing priorities.
Influence stakeholders and drive decisions without direct authority.
Coordinate with General Contractors and other partners on site logistics in active construction and greenfield environments.
Supply Chain & Physical Asset Operations
Manage physical asset lifecycle processes, including:
Receiving
Secure storage
Inventory control
Issue and installation logistics
RMA processes
Ensure proper chain-of-custody and physical asset tracking.
Support tamper-evident handling and physical security/compliance requirements.
Coordinate hardware logistics and asset movement across active sites.
Compliance & Audit Readiness
Support customer and regulatory audits by maintaining documented evidence trails.
Understand hardware and data integrity concepts such as:
Chain of custody
Remote attestation
Hardware decommissioning
Data sanitization standards such as NIST SP 800-88
Translate compliance and security requirements into program requirements and ensure teams meet them.
Data-Driven Decision Making
Define program KPIs, SLAs, and success metrics.
Use data to identify risks, bottlenecks, and opportunities for improvement.
Analyze operational performance and recommend process improvements.
Define and track SLA-based metrics such as:
Replenishment time
Break-fix resolution windows
Vendor performance
Hold internal teams and vendors accountable to established KPIs and SLAs.
Communication & Executive Presence
Present complex technical and operational concepts to technical and non-technical audiences.
Prepare executive reviews, program status reports, and strategic recommendations.
Provide clear visibility into program progress, risks, dependencies, and issues.
Demonstrate strong written and verbal communication skills.
Required Qualifications
Strong Technical Program Management / Project Management experience.
Proven experience leading complex, multi-team technical initiatives.
Experience managing programs involving physical infrastructure, hardware, supply chain, or asset lifecycle management.
Experience working cross-functionally with Engineering, Operations, Procurement, Logistics, Security, and Business teams.
Experience with physical asset lifecycle processes and logistics.
Experience supporting audits, compliance requirements, and documented evidence trails.
Strong analytical and problem-solving skills.
Experience defining and managing KPIs, SLAs, and operational metrics.
Strong stakeholder management and influencing skills.
Excellent executive communication and presentation skills.
Ability to work effectively in active construction/greenfield environments.
Thanks n' Regards,
Sarah
SGIC Cloud Technologies Inc.