๐ง๐ถ๐๐น๐ฒ: Scheduling Coordinator (Mandarin/Cantonese)
๐๐ผ๐ฏ ๐๐ฒ๐๐ฎ๐ถ๐น๐:
๐๐บ๐ฝ๐น๐ผ๐๐บ๐ฒ๐ป๐ ๐ง๐๐ฝ๐ฒ: Full-time (Remote)
๐ฆ๐ต๐ถ๐ณ๐ ๐ง๐ถ๐บ๐ถ๐ป๐ด๐: 9 AM - 6 PM EST (Monday to Friday)
๐๐ฎ๐ป๐ด๐๐ฎ๐ด๐ฒ ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐: Candidates must be fluent in English and Mandarin/Cantonese
๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
Schedule, confirm, reschedule, and cancel patient appointments.
Make and receive calls from patients, caregivers, and family members.
Conduct appointment reminder and follow-up outreach.
Upload and maintain records within the EMR/CRM system.
Ensure patient records are accurate, organized, and up to date.
Provide exceptional customer service to patients and caregivers.
๐ค๐๐ฎ๐น๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐:
Minimum of 6 months of experience in appointment scheduling and handling a high volume of calls in a remote or clinical setting.
Strong to excellent communication skills in English and Mandarin/Cantonese.
๐๐ผ๐ ๐๐ผ ๐๐ฝ๐ฝ๐น๐:
Please apply directly here or you can share your Resume/CV via email to fahad@vahealthplus.com as well. Kindly mention the role you are applying for in your message.
Looking forward to receiving your resumes ๐