To support a growing healthcare team, the full-time Scheduling and Authorization Coordinator will provide exceptional customer service by coordinating diagnostic imaging and procedures, managing insurance verification and authorizations, and scheduling patient appointments remotely while residing within a 2-hour radius of Jacksonville, FL.
Key responsibilities
Completing insurance verification and obtaining necessary authorizations for scheduled patients Managing high volumes of inbound and outbound calls to schedule complex exams and educate patients on preparation Monitoring and responding to communication requests via email and fax, while maintaining accurate scheduling logs Required qualifications High school diploma or GED; an associate degree or 2+ years in patient scheduling or healthcare billing is preferred Over one year of experience in a customer service or client relations role Experience in an office or hospital environment is preferred Strong proficiency in Microsoft Office products, including Word, Excel, and Outlook Familiarity with HCA/Parallon IT systems is preferred
Experience: 1 year required