Scheduler II-Navigator

This position will provide scheduling navigator services aiding families and referring providers in coordinating appointments. The position works with systems, physicians and team members to appropriately schedule complex services across all divisions. The position will schedule for complex appointments, including but not limited to: inpatient discharge, urgent appointment requests from referring providers, and multidisciplinary appointments.

• Provides scheduling navigator services aiding families and referring providers in coordinating complex appointments.
  
  Coordinates the scheduling of appointments and works with departments while simultaneously synchronizing services with families.
  Facilitates the timely completion of scheduling requests from referring providers.
  Works closely with clinical divisions and team members to coordinate appointments.
  Maintains tracking logs as requested.
• Answers telephones in a timely and professional manner.
  
• Schedules patient appointments, cancel appointments and/or reschedules as necessary, and corrects or modifies discrepancies in scheduling.
  
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable