Scheduler

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience.  When you join RadNet as a Medical Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21^st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

 

You Will:

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
• Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.    

To Ensure Success in This Role, You Must Have:

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.

    

 

       Pay Range: $18.00 to $20.00 hourly

High school diploma and/or 1+ year medical/radiology office experience or medical training; medical terminology knowledge; strong communication, customer service, and multitasking skills.

Key Responsibilities

• scheduling procedures
• answering calls
• entering patient information

Skills & Tools

RIS

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Sugar Land, Texas, United States
• Salary: USD 37,440 – 41,600 / year
• Languages: English

About RadNet

A radiology services provider leading with advanced technology and patient care. — Industry: Healthcare