Now Hiring: SBA Loan Processor/Closer
We're looking for an SBA Loan Processor/Closer who will be the driving force behind getting loans across the finish line and the main liaison between the BDO, the borrower, and the Small Business Administration (SBA). This role is a unique blend of expert SOP knowledge, deep loan processing acumen and a keen eye for the small details that make or break a successful and timely closing.
What You'll Contribute:
Processing Efficiency
• You masterfully move loans through their various stages, including application submission,
approval, processing and closing.
• Act as the primary liaison between the BDO, the Underwriter, the borrower, and the Small Business Administration (SBA) for collateral review and loan documentation.
• You manage the loan application pipelines and work with the Lender Service Provider (LSP) to ensure timely closings and coordinate with Loan Operations for funding.
• Act as the primary facilitator of loan closings, manage all due diligence, follow up and communicate proactively with stakeholders.
SBA Knowledge
• You consistently stay abreast of all SOP changes.
• You leverage your extensive SBA knowledge to review loans for SBA eligibility.
• You ensure all loan files are properly documented, meet SBA and bank standards and are properly entered into ETRAN for approval.
Customer Centric Mindset
• You build strong relationships with borrowers or internal stakeholders.
• You approach each interaction with a service first mindset and never compromise on exceptional borrower interactions.
• You address all questions, concerns and issues promptly and through a consultative lens.
Champion Our Mission, Protect What Matters
• Adopt a commitment to environmental, social, economic, and racial justice.
• Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
• Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
• Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.
What Makes a Stand-Out Candidate:
Experience & Education
• 3-5 years of dedicated SBA experience
• Bachelor's degree in finance, accounting or other business-related fields highly desired
• Excellent SBA SOP knowledge
Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You independently carry out the requirements of the packaging and closing process in a high-volume environment, anticipate and mitigate slowdowns and have a unique ability to balance efficiency and attention to detail. A high-pace and high-performance environment excites you and you thrive on defined expectations.
Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You're a master note-taker and checklist fanatic and stay on top of things with ease and consistency.
Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.
Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws. You possess strong overall business acumen and the ability to interpret financial reports and legal documents.
Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to create efficiencies.
Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You're dependable and always happy to lend a hand where needed.
The Hiring Process:
Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team.
Our process follows the Topgrading Methodology - we hire A-Players through a structured, transparent process that includes:
• Cognitive and personality assessments
• An application form spanning your full education and work history
• 3 conversation stages with key team members- get to know us!
• Credit and background checks conducted before the final interview
• Final Step: Connect us with former mentors and managers of our choice for reference chats.
The Work Environment:
• Remote role within the United States; Eastern Standard Hours.
• Occasional U.S. travel for company events.
• Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
• Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.
We do not offer visa sponsorship and will not pursue candidates without valid work authorization.
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