Requirements
- 0–2 year of professional experience.
- Fresh graduates are encouraged to apply.
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Telecommunications, Data Engineering, Engineering, or a related field.
- Basic knowledge of data processing, file handling, databases, system interfaces, or integration concepts.
- Academic, internship, or project exposure to Java, SQL, Linux, XML, JSON, CSV, REST APIs, SOAP services, or scripting would be considered an advantage.
- Basic understanding of data transformation, validation, filtering, aggregation, enrichment, and routing.
- Interest in working with high-volume usage, event, or transaction data.
- Strong analytical and troubleshooting capabilities.
- Ability to understand data structures, identify inconsistencies, and document processing rules.
- Basic knowledge of telecommunications usage records, utility meter readings, digital-service events, IoT data, or transaction records would be beneficial.
- Exposure to SAP technologies, integration platforms, middleware, or mediation tools would be considered an advantage.
- Basic understanding of Agile delivery methodologies and tools such as Jira and Confluence would be beneficial.
- Business proficiency in English.
- Strong written and verbal communication skills.
- Ability to work independently on assigned tasks while collaborating with functional and technical teams.
- Willingness to undertake structured SAP training and technical capability development.
Responsibilities
- Participate in SAP Convergent Mediation implementation, support, testing, and enhancement activities.
- Learn how SAP Convergent Mediation collects, validates, transforms, enriches, aggregates, and distributes data.
- Assist in documenting source-system formats, target-system requirements, mapping rules, and validation rules.
- Support the configuration and testing of mediation workflows, collection processes, transformation steps, and routing logic.
- Assist with the processing of XML, JSON, CSV, fixed-length files, database records, APIs, and other data formats.
- Support the analysis of usage records, event records, transaction files, and chargeable data.
- Assist in identifying duplicate, invalid, incomplete, rejected, or incorrectly transformed records.
- Participate in unit testing, integration testing, volume testing, reconciliation testing, and regression testing.
- Prepare test cases, test data, processing evidence, reconciliation reports, and defect documentation.
- Support monitoring and troubleshooting of mediation workflows, failed transactions, and file-processing errors.
- Assist with reconciliation between source systems, SAP Convergent Mediation, SAP Convergent Charging, and downstream systems.
- Collaborate with charging consultants, integration developers, database specialists, source-system teams, and infrastructure teams.
- Participate in requirement workshops, technical-design sessions, daily stand-ups, sprint planning, and project demonstrations.
- Maintain interface specifications, mapping documents, operational procedures, monitoring guides, and troubleshooting documentation.
- Complete assigned SAP Convergent Mediation learning paths, technical training, and capability assessments.
- Contribute to reusable data-processing templates, technical accelerators, knowledge articles, and internal demonstrations.
- Communicate processing issues, data-quality concerns, dependencies, and project risks promptly.
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