Requirements
- 0–1 year of professional experience.
- Fresh graduates are encouraged to apply.
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Engineering, Mathematics, Business Information Systems, or a related field.
- Basic understanding of software applications, databases, algorithms, data structures, or object-oriented programming.
- Academic, internship, or project exposure to Java, SQL, XML, APIs, Linux, or enterprise applications would be considered an advantage.
- Basic understanding of pricing, charging, subscriptions, prepaid, postpaid, or usage-based business models would be beneficial.
- Strong numerical, analytical, and problem-solving capabilities.
- Ability to understand business rules and translate them into structured system logic.
- Interest in developing expertise in SAP Convergent Charging and the wider SAP BRIM landscape.
- Basic knowledge of telecommunications, utilities, digital services, mobility, financial services, or other high-volume transactional industries would be an advantage.
- Exposure to SAP technologies, SAP Learning Hub, openSAP, or SAP certification programmes would be beneficial but is not mandatory.
- Basic understanding of Agile delivery methodologies and tools such as Jira and Confluence would be considered an advantage.
- Business proficiency in English.
- Strong written and verbal communication skills.
- Ability to manage assigned activities, learning objectives, priorities, and deadlines under appropriate guidance.
- Willingness to undertake structured SAP training and certification.
Responsibilities
- Participate in SAP Convergent Charging implementation, support, enhancement, and testing activities.
- Learn how SAP Convergent Charging supports real-time and batch-based rating and charging processes.
- Assist in documenting charging requirements, pricing rules, allowances, counters, charge plans, and usage-based scenarios.
- Support the creation and maintenance of charge plans, charging plans, pricing macros, mapping tables, and range tables.
- Assist senior consultants in translating pricing requirements into SAP Convergent Charging configurations.
- Support the setup and validation of subscriber accounts, provider contracts, charging contracts, and chargeable items.
- Assist with the configuration of pricing, discounts, bundles, recurring charges, one-time charges, and usage-based charges.
- Participate in unit testing, system integration testing, regression testing, and User Acceptance Testing.
- Prepare test cases, expected results, test evidence, reconciliation reports, and defect documentation.
- Assist with the investigation of rejected chargeable items, incorrect charging results, contract errors, and pricing discrepancies.
- Support integration activities between SAP Convergent Charging, SAP Convergent Mediation, SAP Convergent Invoicing, and external systems.
- Participate in requirement-gathering meetings, design workshops, knowledge-transfer sessions, and project demonstrations.
- Maintain project documentation, configuration records, process flows, and operational support guides.
- Complete assigned SAP Convergent Charging learning paths, capability assessments, and certification objectives.
- Participate in Agile ceremonies and maintain assigned tasks and defects in Jira or similar tools.
- Communicate risks, issues, dependencies, and blockers to the relevant project lead.
- Contribute to reusable charging templates, internal demonstrations, knowledge articles, and capability-development initiatives.
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