Job Description:
• Upgrade and improve the existing Salesforce environment for the Umoja Community Education Foundation.
• Build out automations and task assignments to reduce manual work and route tasks/records to the right people automatically.
• Create tailored tools and views for individual teams for department-specific use.
• Clean up contact automation and resolve data quality issues.
• Build executive and operational dashboards for performance oversight.
Requirements:
• Salesforce Administrator certification (required); Platform Developer I certification strongly preferred.
• Hands-on experience with Salesforce back-end configuration and development, including objects, fields, relationships, validation rules, and automation (Flows, and Apex where appropriate).
• Experience designing custom applications and configuring user permissions, profiles, and roles.
• Demonstrated experience with data cleaning, deduplication, and data-integrity work at scale.
• Strong knowledge of database concepts (relational data models, normalization, data integrity).
• Ability to translate operational needs into technical solutions and to communicate clearly with non-technical stakeholders.
• Experience delivering scoped projects on time and within budget as a small firm or independent consultant.
• Demonstrated experience designing and building executive-level dashboards and KPI reporting in Salesforce, including custom report types, dynamic dashboards, and dashboard subscriptions; experience with Tableau or CRM Analytics is a plus.
• Plus: Experience in the nonprofit or higher-education sector, and/or with Nonprofit Cloud / NPSP, if applicable.
• Plus: Familiarity with SQL or related data tools.
Benefits: