Salesforce Solution Architect - Education Cloud
Job Type: Full-time
Remote
Position Overview
PruTech is seeking an experienced Education Cloud Architect to lead the design and implementation of Salesforce Education Cloud solutions for higher education institutions. This role requires deep expertise in Education Cloud components including Student Success Hub, Advisor Link, and Education Data Architecture (EDA), combined with a strong understanding of the unique challenges facing educational institutions.
About Us:
Founded in 1997, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to finance, retail, and manufacturing. PruTech has offices in New York City, Washington DC, North Carolina, and two nearshore offices in Mexico City and India.
With over 20 years of Information Technology and system integration experience, PruTech provides multiple ways to assist organizations with future technology requirements including:
Project based system integration
Custom software solutions
Package implementations
Consulting and advisory services
Big data and analytics
Nearshore and offshore services
Key Responsibilities
Design end-to-end Education Cloud solutions that address student lifecycle management, enrollment, advising, and success tracking
Lead architectural decisions for complex implementations involving multiple Salesforce clouds and education-specific requirements
Provide technical leadership and mentorship to development teams implementing Education Cloud solutions
Collaborate with education stakeholders to understand institutional needs and translate them into scalable technical solutions
Ensure solutions comply with education industry standards including FERPA, accessibility requirements, and data privacy regulations
Define integration strategies with Student Information Systems (SIS), Learning Management Systems (LMS), and other education platforms
Duties/Responsibilities
Architect comprehensive Education Cloud solutions leveraging EDA, Student Success Hub, and related components
Design data models that support student journey tracking, academic program management, and institutional reporting
Create technical design documents, solution architecture diagrams, and implementation roadmaps
Contribute to discovery sessions with educational institutions to understand their unique processes and requirements
Define integration patterns for connecting Salesforce with campus systems, including Banner, Ellucian, Canvas, and Blackboard
Provide guidance on Education Cloud limitations and recommend custom development when necessary
Conduct architecture reviews and ensure adherence to Salesforce best practices
Stay current with Education Cloud releases and new features
Mentor junior architects and developers on Education Cloud capabilities and best practices
Required Skills/Abilities
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10+ years of Salesforce platform experience with at least 3 years focused on Education Cloud
Deep expertise in Education Data Architecture (EDA) and its data model
Hands-on experience implementing Student Success Hub, Advisor Link, and Pathways
Strong understanding of higher education and K-12 business processes
Knowledge of education industry standards and compliance requirements
Excellent communication skills with the ability to present to technical and non-technical audiences
Strong problem-solving abilities and analytical thinking
Experience with Agile development methodologies
Ability to travel up to 10% for client engagements
Preferred Qualifications
Salesforce Certified Education Cloud Consultant
Salesforce Certified Application Architect or System Architect
Experience with Salesforce Marketing Cloud for education recruitment campaigns
Knowledge of Tableau CRM for education analytics and reporting
Familiarity with other education technology platforms and vendors
Experience implementing solutions for specific education use cases (enrollment management, student success, fundraising)
Understanding of AI and predictive analytics for student retention
Previous experience working in or consulting for educational institutions
Knowledge of grant management and research administration processes
Experience with community portals for student and faculty engagement
PruTech abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.