Remote Salesforce Service Cloud Consultant – part-time freelance assignment
We are looking for an experienced
Salesforce Service Cloud Consultant
for a fully remote freelance assignment in an existing Salesforce environment.
The project focuses on implementing standard
Salesforce Service functionality
, initially around
case management
and the in-house service process. A later phase in 2027 is expected to include
Salesforce Field Service
for customer sites.
Expected workload is flexible, approx.
5–15 hours per week
.
Required experience:
Strong Salesforce Service Cloud configuration experience
Cases, Web-to-Case and Email-to-Case
Work Orders, spare parts, Service Contracts and Entitlements
Assets, Products, Price Books and Knowledge
Flows, emails/templates, reports and dashboards
Data migration from systems such as Zendesk and AX
Nice to have:
Visualforce, Apex and LWC
Salesforce Field Service and Experience Cloud
We are looking for a pragmatic, hands-on consultant who can work independently and help move the implementation forward using standard Salesforce functionality where possible.
Fully remote. Freelance. Flexible part-time setup.