emergiTEL is hiring a Salesforce QA Analyst for our client in the Financial Services industry.
Contract Duration: 3 Months with possible extension
Location: Calgary, AB – 100% Remote
Job Description
Responsibilities
- Assess testing requirements and provide estimates for testing effort and resource needs.
- Develop test plans, test cases, and test scripts using a risk-based testing approach.
- Prioritize test execution activities based on business and technical risk.
- Work closely with the QA Lead – Enterprise CRM to ensure the quality and completeness of all testing deliverables.
- Execute testing for Salesforce solutions and integration components, leveraging automation techniques where appropriate.
- Support end-to-end testing across all system components and integrations.
- Analyze the impact of changes on test environments, test plans, and integrated systems.
- Collaborate with project stakeholders, team leads, vendors, and internal resources at various organizational levels.
- Apply preventative quality practices including peer reviews, walkthroughs, and documentation reviews.
- Ensure test data is sufficient, secure, and compliant with privacy and confidentiality requirements.
- Participate in requirements change management and test condition management activities.
- Report testing progress, status, risks, and issues to project stakeholders.
- Capture lessons learned and contribute to testing best practices and knowledge repositories.
- Ensure adherence to Quality Assurance Office standards and procedures.
- Identify, assess, and resolve risks that may impact project milestones and deliverables.
Required Qualifications
- Degree in Computer Science, Software Development, or a related field, or equivalent practical experience.
- Minimum 5 years of experience in Quality Assurance and software testing.
- Experience with both automated and manual testing tools and methodologies.
- Proven experience creating and managing test plans, test cases, and automated/manual test scripts.
- Experience with SAP CRM, Salesforce CRM, and Salesforce Financial Services Cloud (FSC).
- Familiarity with the Financial Services industry.
- Knowledge of Salesforce configuration, development, deployment processes, and testing within automated CI/CD pipelines.
- Strong analytical, communication, and stakeholder management skills.
Project Overview
- Transaction Dispute Management project focused on implementing Visa Debit Disputes and Visa Debit Fraud intake processes within an existing Salesforce Financial Services Cloud environment.
Vacancy Status
- This is an active position currently open for hiring.
Use of Artificial Intelligence
- No artificial intelligence (AI) is used in the screening or selection process.
- All applications are reviewed by our recruitment team.
Equal Opportunity
- emergiTEL is committed to creating a diverse and inclusive workplace.
- We welcome applications from all qualified individuals regardless of background.
- Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.