CAS uses intuitive technology, unparalleled scientific content and unmatched
human expertise to help companies create groundbreaking innovations that benefit
the world. As the scientific information solutions division of the American
Chemical Society, CAS manages the largest curated reservoir of scientific
knowledge, and for 119 years, has helped innovators mine, assess and apply that
information to keep businesses thriving. The CAS team is global, diverse,
endlessly curious and strives to make scientific insights accessible to
innovators worldwide.
CAS is currently seeking a Sales Tech Product Consultant. This position will be
remote.
Job Summary:
Responsible for collaborating with Sales staff in an assigned territory by
providing pre and post-sale technical training and product consulting to
customers worldwide. Also identifies opportunities to grow, retain, cross-sell
and penetrate the customer utilizing their expertise in the product and services
portfolio. Accountable for preparing and presenting instructional materials in
various media for technical training events for user meetings, technical
conferences, on-site customer visits, customer meetings via teleconference, and
the virtual online product laboratory.
Job Accountabilities:
Providing technical product demonstrations and training for customers and
internal staff
Development and design of customized training materials to meet customer
needs and highlight product features by explaining and demonstrating search
techniques using tailored examples.
Creation and delivery of technical instructions and demonstrations for
pre-and post-sale support, workshops, user meetings, technical conferences,
and remote or in-person customer meetings
Evaluation of customer information needs and matching them to appropriate
products and services in close collaboration with sales.
Gathering customer feedback on products, services, or policies and
communicating this information to internal partners such as product
development and sales
Qualifications:
A foundational understanding of chemistry with a bachelor’s degree in natural
science, advanced degree preferred
Experience supporting science-related solutions with a strong capacity to
articulate application-specific value propositions to address user pain
points.
Preferred: experience with scientific information solutions such as SciFinder
and STN; experience in working with patent information; experience with the
drug discovery process
Full fluency in English and in the language of your supporting customers
Strong presentation skills and ability to communicate and answer questions
about product content and relevant scientific information.
Ability to quickly understand a subject area outside of our comfort zone,
Analytical Methods and formulas are products where we have to quickly get an
understanding of the science and indexing practices and then develop a search
strategy that is relevant for a customer training or prospect demonstration.
A Fast Learner
Willingness to travel
CAS offers a competitive salary and comprehensive benefits package, including a
generous vacation plan, medical, dental, vision insurance plans, and employee
savings and retirement plans. Candidates for this position must be authorized to
work in the United States and not require work authorization sponsorship by our
company for this position now or in the future. EEO/Disabled/Veteran