About the Opportunity
For more than 60 years, our organization has worked alongside members of over 40,000 unions, associations, and professional groups across North America. The individuals and families we serve include teachers, firefighters, veterans, nurses, and many other working professionals.
Many employer-provided benefits can change or end when someone retires or leaves their position. Our role is to connect with members who have requested information through their union or association and help them better understand the supplemental benefit programs available to them.
As a representative, you’ll meet with members virtually, learn about their individual circumstances, explain available coverage in straightforward terms, answer questions, and help them understand the options they may qualify for.
With our virtual service model, representatives can now assist families remotely while building their careers from home.
Recognition & Financial Strength
Our organization has received recognition for workplace culture and financial stability, including:
Recognition among Forbes' Happiest Companies to Work For
Affiliation with a Fortune 500 organization
A+ (Superior) financial strength rating from AM Best
What We Offer
We provide an environment designed to support both professional development and long-term career growth, including:
Weekly compensation opportunities and performance bonuses
First-year earning potential based on individual performance
Residual income opportunities
Flexible scheduling
100% remote work environment
Comprehensive training and one-on-one mentorship
Health benefit options
Clear opportunities for career advancement
Leadership and professional development
Supportive, energetic team culture
Recognition programs and performance incentives
Opportunities to qualify for company-sponsored travel
Past incentive destinations have included Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas.
What We’re Looking For
You may be a strong candidate if you have:
Strong verbal and written communication skills
Good organization and time-management abilities
A professional and dependable approach
Comfort communicating with clients virtually
The ability to work independently and stay motivated
A willingness to learn and follow an established process
Basic Qualifications
High school diploma or equivalent
Customer service, retail, or other people-focused experience is an asset but not required
Post-secondary education is welcomed but not required
Previous industry experience is not necessary. Training and ongoing support are provided to help qualified candidates learn the role and develop the skills needed to succeed.
Virtual Hiring Process
Our recruiting and interview process is conducted remotely. Selected candidates will complete their interviews through video conferencing, allowing the entire process to be completed from home.