Purpose
As a member of the sales team, elaborates Clinisys solutions to primarily non-technical marketing and sales audiences and is an expert on Clinisys solutions during the sales engagement, while performing customized client assessments, solution recommendations and proposals. You will not carry a quota in this role, but you will champion customer conversions to Clinisys Laboratory Solutions and relevant product upgrades. Collaboration with Sales, Marketing, and Services teams will be important to continually improve proposals and demonstrations, optimization, including supporting collateral, scripts, discovery process, best practices, sharing expertise/training and guiding solution development for complex sales.
Clinisys’ AI Philosophy:
Building an AI first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we develop AI-enabled, cloud-based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier, safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve. Every team member must help drive an AI first sense of purpose and urgency.
Essential Functions
Collaborate with Sales Team in a complex sales environment to identify and uncover customer business goals, needs and pains leveraging knowledge of product and market.
Perform assessments of workflows and product adoption for existing and new customers
Partner with Regional Sales VPs and Account Executives to create strategic and technical sales strategies, presentations and proposals and help coordinate complex demonstrations.
Leverage approved AI-enabled tools to analyze customer data, adoption patterns, migration readiness indicators, and common conversion barriers in order to support targeted account strategies for migration to the current Clinisys cloud based solutions.
Elaborate the value proposition of Clinisys solutions through customized product proposals and presentations
Manage, complex proposals, including project management and delivery timelines of conversions/migration to CLS.
Provide product gap analysis from Sales perspective to Product Management and Product Development.
Develop and create customer facing collateral, resources, and presentations to support efforts as a trusted expert
Apply AI responsibly to improve sales program execution, including developing customer segmentation insights, creating scalable migration collateral, summarizing discovery findings, identifying proposal inconsistencies or gaps, and recommending process improvements while maintaining appropriate data privacy, security, and compliance standards.
Other duties as assigned.
Skills needed to be successful
Demonstrated strength in collaboration and teamwork.
Superior organizational and time management skills
Excellent written and verbal communication skills
Confidently able to present to all audiences up to the C-Suite level
Successfully influence clients, peers, and leaders
Ability to learn new products quickly and fluently
Required Experience & Education
Bachelor’s degree in Business, Healthcare, or other relevant discipline
5 years’ experience in sales, product management, proposal management, support, or solution consulting
Experience and demonstrated ability to use AI-enabled productivity, analytics, or sales enablement tools to support research, account planning, content development, process improvement, optimization, and data-informed decision-making in a customer-facing sales or program management environment.
Preferred Experience & Education
Master’s degree in Business, Healthcare, Software or relevant discipline
Previous experience with Clinisys products and services
Experience with the Sales Process
Experience in field or inside sales
Experience using a CRM tool
Supervisory Responsibilities
None
Benefits
Our benefits are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
Perks of working for Clinisys
From our business casual dress policy, generous PTO plan and flexible work schedules, to our mission driven organization that supports those who support healthcare organizations, Clinisys promotes work-life balance for all of our employees. We place emphasis on training and development, encourage promotion from within and encourage cross-functional team participation. These ideals together foster a culture of professional growth and development for our employee.
Physical Requirements
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer.
25% Travel may be required
Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours
Exposure to hazardous materials or various weather conditions
Travel to client sites that can pose risk associated with healthcare organization
May be required to follow customer location health and safety requirements
Clinisys’ Commitment to Equal Opportunity
Clinisys Information systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
General Guidance:
This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.
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