This is a Fully Remote Job
About Our Client:
The organization operates in the enterprise security risk and governance industry, focusing on managing security challenges across diverse technology environments. It provides a unified platform that transforms fragmented security signals into actionable, policy-driven decisions. Its solutions cover application security posture management, vulnerability management, software supply chain security, and AI exposure management.
Processing over 300 billion findings annually through numerous integrations, the organization supports visibility, insight, and control across applications, cloud, code, infrastructure, and AI. Its AI-driven framework enables global enterprises to reduce exposure and adopt modern software practices without replacing existing tools.
About the Opportunity:
The SALES OPERATIONS MANAGER - US is responsible for supporting the sales organization's operational efficiency. This role ensures data quality in Salesforce, manages analytics and dashboards, governs user access, and oversees deal and pipeline management. It manages the end-to-end Deal Desk process, including contract review, execution, and invoicing, while partnering closely with the Channel team to support partner operations and enablement.
The position plays a critical role in maintaining accurate sales data, facilitating forecasting, and enabling effective partner collaboration.
Responsibilities:
Manage Salesforce user profiles, roles, permissions, and configuration.
Maintain forecast hierarchy, quota records, pipeline stages, and territory mapping.
Create and maintain Salesforce reports and dashboards for sales and leadership.
Provide daily Salesforce support and data quality assurance.
Support pipeline and forecast reporting for sales leadership.
Execute Deal Desk processes including contract and order form review, NDA routing, and invoicing coordination.
Administer partner relationship management (PRM) tools, including user management and deal registration.
Coordinate channel operations such as VAR onboarding and partner enablement.
Manage renewal documentation and collaborate on commission and rebate data with Finance.
Track and report key performance indicators related to deal processing, data quality, channel efficiency, pipeline reliability, and renewals.
Requirements:
4–5 years experience in Sales Operations or Deal Desk roles within an enterprise SaaS startup.
Experience in Series B or C stage startups.
Ability to work asynchronously in a remote-first environment with autonomy.
Proficient Salesforce admin skills including flows, validation rules, reporting, and data hygiene.
Salesforce Admin certification preferred but not required.
Hands-on experience with enterprise SaaS contracts and related processes.
Familiarity with invoicing portals like Coupa, Ariba, or AWS Marketplace is a plus.
Experience with channel or partner programs and PRM tools is strongly preferred.
Understanding of deal registration, VAR conflict resolution, and partner pipeline reporting.
Pay Range and Compensation Package:
OTE: $110K–$145K, inclusive of 10% variable.
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.