RHI Magnesita is seeking a dynamic Sales Manager for the Process Industries market to work remotely in the Midwestern United States (Indiana, Michigan, Ohio). This role oversees marketing and sales activities within assigned process industries accounts to meet or exceed company goals and strategic vision. You’ll manage direct and indirect sales through the local sales and service team and provide essential product and system knowledge to support your team.
What You'll Do
- Maximize sales and market share of refractory products and services for process industries customers.
- Develop and maintain multi-level relationships across customer organizations.
- Identify opportunities to increase revenue through material, service offerings, and margin optimization.
- Build strong supplier–end-user relationships to ensure long-term partnerships.
- Monitor and respond to political, economic, competitive, and production trends affecting the process industries.
- Achieve customer-specific targets including sales volume, turnover, inventory day-on-hand (DOH), and margin.
- Maintain CRM records including customer contacts, call reports, opportunities, market share, and competitor activity.
- Submit reports detailing customer production, competitor movements, new projects, and market insights as needed.
- Provide strategic updates on product performance, application innovations, and service enhancements.
- Deliver accurate rolling forecasts for material and service needs to optimize inventory and supply chain efficiency.
- Oversee demand cycles including supplier selection, negotiations, purchasing, logistics, outage schedules, and performance tracking.
- Negotiate favorable payment terms and ensure timely collections.
- Coordinate daily schedules of sales activities and service personnel.
- Collaborate with Technical Marketing to propose and execute trials of new materials and optimize application concepts.
- Support customer refractory installation and application troubleshooting.
- Travel within the designated territory and represent RHI Magnesita at trade shows, industry events, and customer meetings.
What You Bring
- Minimum 5 years of Commercial Sales experience.
- Minimum 2 years of Industrial experience, preferably involving refractories.
What We Offer
- A challenging and rewarding role within the global leader in refractory solutions.
- The opportunity to take part in shaping the future of the industry leader in innovative technology.
- Competitive compensation and outstanding benefits.
About Us
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
Minimum 5 years commercial sales experience and 2 years industrial experience (refractories preferred); ability to manage sales teams, maintain customer relationships, and deliver forecasts and reports.
Key Responsibilities
- maximizing sales
- maintaining relationships
- managing teams
Skills & Tools
CRM
Job Details
- Category: Sales
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Indiana or Michigan or Ohio
- Languages: English
About RHI Magnesita GmbH
A global supplier of high-grade refractory products and solutions serving high-temperature industrial processes. — Industry: Manufacturing