This is a remote position; however, candidates must reside in one of the following locations to be considered: Northern and Southern California, Michigan, Ohio, Indiana, Kentucky, Tennessee, Missouri, Phoenix (AZ), and Dallas (TX).
JOB SUMMARY & SCOPE
Drive the sales of service programs/products to meet/exceed customer needs as well as drive revenue.
KEY ACCOUNTABILITIES
- Drive the sale of service programs, to meet/exceed sales and margin goals.
- Use existing customer base and new lead information to develop and increase the sales of service offerings.
- Work as an individual team member, to meet/exceed individual and/or team service sales targets and goals.
- Track and manage sales opportunities from lead to finalization of service contracts.
- Facilitate proper quoting, positioning, promoting and selling of services to ensure high close rates.
- Ensure accurate forecasting, account planning, and reports are maintained and submitted on a weekly, monthly and quarterly basis.
- Build and maintain long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
- Responsible for assigned accounts but may be required to transition accounts to other sales teams/business segments as determined.
- Ensure a strategic, “One Peak” mindset – managing accounts and business priorities.
- Work closely with various Sales Leadership.
- Establish and maintain good business relations with customers and external contacts, including our partner community.
- Maintain effective working relationships, communication, and coordination with all co-workers, and leadership.
EDUCATION + EXPERIENCE + KEY TRAITS
- Bachelor's degree (B. A.) from four-year college or university; up to 5 years related experience and/or training; or equivalent combination of education and experience.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Competencies: Sales Management, organizational development skills and competencies.
TYPICAL PERFORMANCE TARGETS
SERVICE DELIVERY:
- Sustained, measured excellence in project & process delivery
COST TO SERVE:
- Sustained, measured excellence in delivery efficiency with expected continuous improvement
INNOVATION:
- Step changed delivery in safety, quality, and/or cost
LANGUAGE SKILLS
- Primary language used in daily operations is English.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization
SUPERVISION
- Role is not responsible for supervising direct or indirect reports
DECISION MAKING + REASONING
- Able to take accountability and responsibility for business target delivery and decision making
MATHEMATICAL SKILLS
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
- Define problems, collect data, establish facts, and draw valid conclusions.
- Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to follow detailed instructions and utilize existing resources to solve problems
WORKING RELATIONSHIPS
- Peak Senior Management Team
- Key Customer Sr. Leadership
- Key Vendor Sr. Leadership
COMPUTER SKILLS
- To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software.
- CRM skills required.