ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop and deliver sales presentations and quotes to clients, with a focus on meeting the clients’ needs and helping them grow their business.
- Exceptional communication skills and demonstrated discipline, internally and with clients and prospects.
- Responsible for securing new clients for Aureon; “new clients” defined as first-time consumers of Aureon products and solutions.
- Support the retention and growth of existing clients.
- Aggressively develop, maintain and grow a sales pipeline of prospects.
- Responsible for presenting, negotiating, finalizing and keeping all sales contracts
- Represent Aureon at industry events and trade shows
- Maintain excellent working knowledge of contact center industry products and services, as well as targeted industries to promote growth and profitability of the organization.
- Provide weekly and monthly reporting to President and VP – Sales on pipeline, first business meetings, proposals, and deal closings
- Meet or exceed assigned revenue (dollars) and new logo (discreet businesses) quotas, within approved pricing and packaging options offered by Aureon.
- Other duties as assigned
EDUCATION, TRAINING, AND EXPERIENCE:
Required
- High School diploma or equivalent
- Minimum three years of sales experience
- Or combination of equivalent education and experience
- Minimum 3 years sales and account management experience in contact center or related field
- Experience managing client relationships with verbal, face to face, and written communication
Preferred
- Four-year degree
- Solid knowledge of the contact center industry and terminology
REQUIRED SKILLS:
- Effective interpersonal skills to establish and maintain and build effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner.
- Excellent written and oral communication skills
- Strategic thinking and the ability to accurately estimate the stage and close dates for business/sales opportunities.
- Strong sales presentation skills
- Detail oriented and organized.
- Utilize work experience and judgment to strategically plan and accomplish goals.
- Ability to perform a variety of tasks, often changing assignments on short notice
- Ability to make sound decisions using the information at hand
- Strong interpersonal skills to establish and maintain effective relationships with clients, employees, leaders and business contacts. in a professional, timely and courteous manner.
- Flexibility and focus. Able to comfortably navigate a variety of tasks, frequent changes and some degree of uncertainty.
- Creative and deep problem-solving skills. Must be able to discern the “real” problem and help clients solve it, ideally using Aureon products and solutions.
- Must be able to work independently with little or no direct supervision and contribute to a team environment.
TOOLS, EQUIPMENT, AND SOFTWARE:
- Must be able to proficiently operate Windows PC with MS Office, MS Excel and MS Outlook
- Working knowledge of Salesforce and other account management tools preferred
- Must have and maintain a valid Driver’s license.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
- Travel to client locations, trade shows, and corporate office as needed.
High school diploma, 3+ years sales, 3+ years in contact center or related field, strong client relationship skills, driver’s license.
Key Responsibilities
- Develop sales presentations
- Manage client relationships
- Grow sales pipeline
Skills & Tools
MS Office, MS Excel, MS Outlook, Salesforce
Job Details
- Category: Sales
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — West Des Moines, Iowa, United States
- Languages: English
About Aureon
Technology solutions provider offering growth-oriented services. — Industry: Information Technology