Sales Executive

Summary

Smart Communications changes the way companies engage with their customers, empowering business users to drive personalized communications with an organization’s customers.

Our innovative SaaS offering, The Conversation Cloud™ delivers new levels of personalization, context and compliance with the lowest cost of ownership in the CCM industry.   The Smart Communications cloud platform leverages the latest and most contemporary technological approaches.

Smart Communications is looking for an experienced Sales Executive located in the Western or Central part of the USA who will be responsible for selling into the Financial Services vertical. Quota attainment will be realized by creating a strong pipeline of direct business opportunities as well as identifying and cultivating business partners to drive revenue.

Candidates should be comfortable with complex SaaS sales and enterprise sales cycles. Working with senior business and technology contacts within customers, prospects and partners is required.
Experience with Customer Communications Management (CCM) and Retail Banking is preferred.
 

About Smart Communications

Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, personalized, and trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables organizations to improve customer experience, increase operational efficiency, strengthen compliance, and build trust at every touchpoint. More than 700 enterprises worldwide, including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp, rely on Smart Communications to power engagement in regulated environments. With more than 30 pre-built integrations to leading enterprise platforms including Salesforce, AWS, Guidewire, Duck Creek, OneSpan, and Pega, Smart Communications powers more than 60 billion mission-critical customer interactions each year. 


The responsibilities of the role include:

Delivering revenue, and developing and managing territory to:

• Exceed quota in annual SaaS targets, producing consistent quarter-by-quarter revenue through new business opportunities.
• Build an understanding and knowledge of Smart Communications’ competitive advantage within the sector and be fully confident presenting and demonstrating this to prospects and partners.
• Work with internal teams to develop new business opportunities through specific marketing activities including conferences, campaigns and seminars using extensive market knowledge and leveraging our partner network.

Demonstrating strong communication and collaborative working skills by being able to:

• Map and build senior level relationships across the sector and partner organizations. Partner effectively with internal teams, including pre-sales, business development, customer success, professional services, alliances, and support to ensure that prospects’ and customers’ needs are met.
• Ensure that Smart Communications remains ahead of the competition by sharing any competitive knowledge acquired. 

Effectively managing the sales processes to drive maximum revenue, including:

• Manage the commercial & legal negotiation process in partnership with Smart Communications’ legal representatives.
• Manage all stages of the sales process to utilize Smart Communications’ resources in the most effective way.
• Maintain accurate account, contact and opportunity records in Salesforce.com on a weekly basis.

Be an active team member of the global Smart Communications team by:

• Participating in Smart Communications company initiatives.
• Familiarizing self and complying with company procedures.
• Always being an advocate for Smart Communications.

What we’re looking for:

• 4-year college degree
• 5 years (minimum) experience in a direct selling environment
• Experience selling to Enterprise Accounts in the Financial Services Vertical
• Consistently meets and exceeds revenue targets
• Preference given to:
  • Ability to demonstrate experience building and developing a sales pipeline
  • Significant Customer Communications Management (CCM) software sales
  • Candidates from the Southeast region

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including extensive health, dental and vision insurance, employer-funded health savings account, flexible spending plan, life and AD&D insurance, short and long term disability insurance, gym membership reimbursement, and 401K contribution, as well as 18 days’ holiday allowance plus an additional day off on your birthday!


This role is fully remote (West Coast or Central US based) and does require up to 15% travel.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of color, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.
 

To learn more about Smart Communications visit:

https://www.smartcommunications.com/

4-year college degree; 5+ years direct selling experience; enterprise sales in financial services; consistent revenue attainment; legal right to work in the US; up to 15% travel.

Key Responsibilities

• exceeding sales quota
• managing territory
• building relationships

Skills & Tools

Salesforce

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About Smart Communications

A leading customer engagement technology provider for regulated industries, enabling personalized and trusted customer interactions. — Industry: Information Technology