Sales Engineer – North America
FJD Trion | LiDAR & Reality Capture Solutions
Location: United States (Remote)
Territory: North America
Travel: Regular travel across North America for customer visits, dealer training, field demonstrations and industry events.
ABOUT THE ROLE
FJD Trion provides LiDAR scanning and point cloud software solutions for reality capture and geospatial workflows. We are looking for a Sales Engineer to help customers and channel partners across North America evaluate, adopt and succeed with these solutions.
This is a customer-facing role combining technical discovery, field demonstrations, solution design and partner enablement. You will work closely with sales, dealers, product specialists and engineering teams to connect customer requirements with practical scanning workflows and clearly demonstrate their business value.
KEY RESPONSIBILITIES
Technical discovery and solution design
Understand customers’ project goals, current workflows, site conditions, accuracy requirements, deliverables and purchasing criteria. Recommend suitable hardware, software and workflow configurations, explaining their capabilities and practical limitations.
Demonstrations and technical validation
Plan and deliver remote and on-site product demonstrations, field trials and proof-of-concept projects. Agree on evaluation criteria with customers, document the results and help the sales team move opportunities through technical evaluation.
End-to-end reality capture workflows
Demonstrate scan planning, field data collection, registration, georeferencing, point cloud quality checks and export for downstream CAD, BIM and GIS workflows. Help users understand how capture methods and processing choices affect their deliverables.
Dealer and customer enablement
Deliver onboarding, product training, workshops and webinars. Equip dealers and distributors to demonstrate products, qualify applications and answer common technical questions. Develop practical demo guides, training materials and workflow examples.
Technical support and cross-functional collaboration
Diagnose hardware, software and field workflow issues. Document reproducible problems, coordinate with support and engineering teams, and communicate progress clearly to customers and partners. Support a clear handover from pre-sales evaluation to customer onboarding.
Market and product feedback
Support trade shows, dealer events and customer visits. Gather application requirements, competitive observations and recurring technical questions, and turn them into useful feedback for product and sales teams.
QUALIFICATIONS
3+ years of relevant experience in reality capture, surveying, geomatics, AEC technology, technical sales, field applications or a related field.
Practical experience with 3D laser scanning, SLAM LiDAR or point cloud processing, including the ability to explain data quality and workflow trade-offs.
Ability to translate customer requirements into clear demonstrations and practical technical recommendations.
Strong presentation, training and problem-solving skills, with confidence in customer-facing discussions.
Ability to plan field activities independently, manage multiple evaluations and collaborate across teams and time zones.
Professional English communication and willingness to travel across North America for customer and partner activities.
PREFERRED EXPERIENCE
Familiarity with CloudCompare, Autodesk ReCap/Revit, Leica Cyclone, Trimble RealWorks, FARO SCENE or comparable software.
Understanding of GNSS/RTK, coordinate systems, georeferencing, scan-to-BIM or survey workflows.
Experience enabling dealers, distributors or reseller partners.
Experience in surveying, construction, engineering, forestry, mining or other geospatial applications.
A degree in geomatics, surveying, engineering or a related discipline, or equivalent practical experience.
WHAT SUCCESS LOOKS LIKE
Customer evaluations have clear technical criteria, reliable demonstrations and documented next steps.
Dealers can confidently demonstrate products and support common application workflows.
Customers understand the solution’s value, capabilities and limitations before adoption.
Field issues are documented clearly and followed through with the appropriate teams.
Sales and product teams receive useful, specific feedback from customer projects.
HOW TO APPLY
Apply through LinkedIn with your CV. Please include your current location and a brief example of a scanning project, technical demonstration or customer workflow you have delivered.