Join TrueCommerce at a critical point in our growth and be the technical advisor
that helps sales win deals.
The Sales Engineer plays a critical role in helping TrueCommerce win complex B2B
integration opportunities. In this role, you serve as the technical authority,
trusted advisor, and solution strategist throughout the sales process. Customers
rely on TrueCommerce to connect mission-critical business systems, trading
partners, and workflows; they need confidence that our EDI, API, supplier
enablement, and ERP-integrated solutions will solve their business challenges
and work successfully in their environment.
In partnership with Account Executives, Product, Implementation, and Services
teams, you will lead technical discovery, design tailored solution approaches,
deliver compelling demonstrations, support technical validation and
proof-of-concept activities, and ensure a clear handoff from sale to
implementation. Your impact will be measured by your ability to increase
technical win rates, accelerate deal progression, reduce implementation risk,
strengthen customer confidence, and translate complex integration requirements
into clear business value for prospects, customers, and partners.
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This is a remote role based in the United States.
What You'll Do:
Technical Discovery and Win Rate
Lead technical discovery with prospects and customers to understand business
processes, integration requirements, ERP environment, data flows, security
needs, and success criteria
Achieve a target technical "win rate" by effectively addressing prospect
requirements and outperforming competing solutions in technical validations
and proofs of concept
Scope, support, and lead technical validations, proof-of-concept activities,
or proof-of-value engagements with clear success criteria and customer-facing
outcomes
Build trust with customer prospects and stakeholders to drive confidence in
our solutions across complex and high-value opportunities
Address technical objections, competitive questions, product limitations, and
integration concerns with credible, business-oriented responses
Sales Pipeline Influence
Directly contribute to the sales pipeline by influencing a target percentage
of qualified opportunities and successfully guiding them through the
technical evaluation phase
Partner with Account Executives to build mutual action plans, define
technical success criteria, and advance opportunities through the sales
process
Customer Feedback & Satisfaction
Gather and synthesize technical feedback from prospects to provide actionable
insights to the product and engineering teams, measured by structured
feedback loops and post-demo surveys
Deliver successful customer projects to pre-implementation, ensuring that
mission-critical details are conveyed to the appropriate departments
including implementation, product, and development as needed
Knowledge & Asset Creation
Tailor a set of reusable technical assets, such as demo scripts, best
practice guides, and competitive analysis documents, to improve the
efficiency and effectiveness of the wider sales team
Deliver customized demonstrations and technical presentations that map
TrueCommerce solutions to customer use cases, workflows, and business
outcomes
Participate in training and continuously share market knowledge with sales
and product teams
Requirements for Success:
2+ years in a Sales Engineer or related role (Solution Engineer/Consultant,
Pre-Sales, etc.)
BA/BS degree preferred or equivalent work experience
Strong communication and presentation skills, with the ability to articulate
complex technical concepts to both technical and non-technical audiences
Strong problem-solving and analytical abilities
Self-motivated, proactive, and able to work effectively in a fast-paced,
dynamic environment
Familiarity with various B2B integration patterns and supplier enablement
strategies preferred
Perks & Benefits
Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11
company holidays
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that delivers
fully integrated, end-to-end supply chain visibility and management. We help
some of the world’s leading brands improve supply chain performance, including
Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others.
For additional information, visit our website [http://www.truecommerce.com/]