ALLPLAN enables architecture, engineering, and construction professionals to
transform project delivery by connecting teams and data throughout the entire
lifecycle. We are looking for a customer-focused Account Manager to strengthen
and grow long-term relationships with our existing customers and/or future
customers in public sector. You will be responsible for ensuring high customer
satisfaction and growing revenue across both strategic and mid-sized accounts.
Leveraging your relationship management skills, commercial acumen, and industry
knowledge, you will act as a trusted advisor to help clients maximize the value
of ALLPLAN’s BIM solutions.
Key Responsibilities:
Serve as the primary technical resource throughout the sales cycle,
conducting detailed discovery sessions to understand prospective clients'
structural engineering workflows and business requirements.
Deliver high-impact technical demonstrations and presentations of Nemetschek
Engineering software to end users and decision-makers with a focus on
business value and return on investment.
Contribute to a library of product demonstration content accessible to
prospects via an on-demand platform.
Deliver post-sales professional services, including contributing to learning
content published to Allplan's Learning Management System.
Partner with the Product Management, Development, and Marketing teams to
communicate market feedback, user requirements, and localized industry trends
to influence the future product roadmap.
Represent the company at industry conferences, trade shows, and regional user
groups to provide expert-level technical insights and strengthen brand
authority within the AEC sector.
AI Capabilities / Skills Needed:
Generative AI (ChatGPT, Claude, etc.) for translating complex technical
specifications into clear value propositions, drafting detailed RFP
responses, and creating custom scripts for product demonstrations.
AI-driven demo platforms for building interactive, persona-based product
simulations and automating the deployment of tailored proof-of-concept (POC)
environments.
AI-enhanced CRM and PLM tools for tracking technical win-loss data, managing
trial success metrics, and identifying patterns in feature requests to inform
product development.
AI productivity assistants for synthesizing discovery notes into technical
requirement documents (TRDs), automating follow-up documentation, and
tracking action items from technical audits.
Requirements:
Bachelor's degree in Civil Engineering, Structural Engineering, Architecture,
or similar Associate's degree in Architectural Drafting, Computer-Aid
Drafting, or similar. Comparable professional certification may be accepted
in lieu of higher education degree.
Minimum 5 years of professional experience in the Architectural, Engineering,
Construction (AEC) industry.
Minimum 5 years of experience in Building Information Modeling (BIM) project
delivery.
Preferred: Minimum 5 years of processional experience in steel detailing and
fabrication.
Minimum 2 years of experience in sales engineering or similar roles.
Minimum 2 years of teaching or implementing new software.
Customer-centric mindset with a strong ability to bridge the gap between
complex engineering requirements and practical business applications.
Advanced technical aptitude with the ability to conduct deep-dive product
demonstrations and lead technical discovery sessions that address specific
client pain points.
Solution-oriented approach focused on building credibility with technical
evaluators while supporting the broader sales cycle to achieve regional
revenue targets.
Excellent communication and presentation skills, capable of delivering
persuasive technical content to both engineering teams and non-technical
decision-makers.
Collaborative attitude with a commitment to partnering closely with Account
Executives and Product Development teams to ensure seamless solution
delivery.
Analytical problem-solving skills with a proactive approach to
troubleshooting technical barriers and customizing workflows to meet diverse
project needs.
High degree of self-motivation and organizational skills, with the ability to
manage multiple concurrent evaluations in a fast-paced environment.
Full professional fluency in English.
WHAT WE OFFER:
Comprehensive onboarding and ongoing professional development to support your
success and growth at ALLPLAN.
Flexible work arrangements, including options for remote work
The opportunity to play a key role in the growth journey of a global software
company leading innovation in the AEC industry.
Collaboration with high-performing colleagues across Customer Success,
Professional Services, and Sales teams worldwide.
Autonomy to manage your account portfolio and execute strategic account plans
with strong support from leadership.
A collaborative, fast-paced environment that values customer success,
innovation, and continuous learning.
Competitive compensation with performance-based incentives and a
comprehensive benefits package.
Excellent opportunities for professional development and career growth within
a global organization
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