Sales Development Representative (SDR)
Work Type:Full-time
Schedule:US Business Hours
Location: Remote
Role Overview
We are looking for a driven Sales Development Representative (SDR) to support our outbound sales efforts by initiating conversations with prospective customers and qualifying early-stage leads. This role is focused on high-volume outreach, strong communication, and consistent execution. The ideal candidate is comfortable on the phone, organized in their follow-ups, and motivated by clear activity goals and performance metrics. Your core objective will be to engage prospective customers, qualify interest and fit, and support the sales pipeline by generating a steady flow of quality conversations and opportunities.
Key Responsibilities
Outbound Outreach:Conduct high-volume outbound calls to prospective leads on a daily basis. Follow structured outreach workflows, leave clear, professional voicemails, and handle live conversations confidently.
Inbound Lead Management:Act as the first point of contact for a high volume of inbound leads (which make up the majority of inquiries), ensuring rapid response times and professional, helpful communication.
Estimation & Quoting:Calculate and provide accurate estimates/quotes to prospective customers based on their specific needs and requirements gathered during the initial conversation. Ensure all estimation details are meticulously and accurately logged in the CRM.
Lead Qualification:Identify basic fit, interest level, and next steps during conversations. Ask qualifying questions, gather relevant information, and route qualified leads to the appropriate sales team member.
Follow-Up & Task Management:Schedule callbacks and follow-ups as needed. Maintain organized follow-up activity to ensure no leads fall through the cracks.
CRM & Activity Logging:Accurately log call outcomes, notes, and next steps using CRM software (e.g., HubSpot) and sales engagement tools. Keep lead information up to date to support sales visibility and reporting.
Performance & Target Achievement:Consistently meet daily outbound activity targets while maintaining high levels of call quality and professionalism. Convert outreach activity into qualified conversations and meetings by following established sales processes.
Requirements & Qualifications
Communication Skills:Excellent spoken English with a clear, neutral accent. Confident and comfortable speaking with business owners and decision-makers.
Technical Proficiency:Experience using CRM software (e.g., SmartMoving or equivalent), cloud-based phone systems (e.g., Aircall or equivalent), and task management tools.
Core Competencies:Strong follow-through, organization, and attention to detail. Ability to work efficiently in a fast-paced, metrics-driven environment, ensuring clean and reliable activity tracking.
Remote Infrastructure:Must have a dedicated, noise-free home office setup equipped with a reliable, high-speed internet connection.
Preferred Qualifications (Bonus):
Prior experience as an SDR, BDR, or in a similar phone-based sales role is highly preferred.
Hands-on experience withSmartMoving CRM.
Benefits of Working for
Performance-based raises.
Minimum 5 days off annually (paid or unpaid based on client terms).
Annual cost-of-living adjustments at your one-year anniversary.
Opportunities for continuous career growth.
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