Sales Development Representative

About Row Partners At Row Partners, we believe in Playing Bigger. We help businesses solve critical workforce challenges through practical solutions across payroll, HR, benefits, risk, and operations. We are looking for a motivated, results-driven Sales Development Representative to join our Growth Team. This role is focused on creating new sales opportunities, building relationships with prospective clients, and developing a qualified pipeline for our sales team. Compensation $40,000 base salary On-target earnings of approximately $75,000 Bonus opportunities based on executed appointments What You’ll Do Identify and pursue new business opportunities within our target market Research and source prospective clients that align with Row Partners' ideal customer profile Engage prospects through outbound calls, email, and other outreach channels Build interest in Row Partners and clearly communicate the value of our services Qualify prospective clients based on business needs, fit, and level of interest Generate qualified sales opportunities and schedule meetings for the sales team Maintain consistent follow-up with prospects throughout the sales development process Manage prospect activity, outreach, and pipeline within the CRM Test and improve messaging, outreach strategies, and prospecting approaches based on performance Partner with the sales team to improve lead quality and meeting conversion Performance Expectations Pipeline Generation Help increase completed sales presentations from 4 to 8 per week Consistently generate qualified opportunities for the sales team Maintain strong outbound activity and prospecting volume Build and maintain a healthy pipeline of prospective clients Continuously improve conversion from outreach to qualified sales meeting Meeting Execution Maintain a minimum 60% ratio of meetings set to appointments completed Proactively confirm and follow up with prospects to reduce cancellations and no-shows Ensure meetings scheduled for the sales team are appropriately qualified Take ownership of prospect follow-up through the sales development process Training and Development Develop a strong understanding of Row Partners' services, target market, and sales process Stay current on product knowledge, industry trends, and sales techniques Actively participate in call reviews, role-playing, training, and coaching sessions Demonstrate measurable improvement by applying feedback in future sales conversations KPIs and Accountability Meet or exceed weekly, monthly, quarterly, and annual KPIs and priorities Track activity, conversion, and pipeline performance Take ownership of results and identify areas for improvement Adjust outreach strategies and tactics based on performance Consistently follow through on commitments and sales activity expectations What We’re Looking For Previous experience in sales development, business development, appointment setting, outbound sales, or a related role Strong communication and interpersonal skills Strong prospecting and lead-generation skills A hunter mentality with the ability and willingness to source new opportunities Ability to research and identify strong-fit prospects Comfortable initiating conversations with new prospects Ability to qualify business needs and identify potential opportunities Strong objection-handling and follow-up skills Comfortable selling services and value rather than physical products Ability to persuade, influence, and motivate others Strategic thinking and strong problem-solving skills Self-motivated with a strong desire to succeed Strong organization and follow-through Comfortable working toward activity, conversion, and pipeline goals Sets high standards and goals for personal performance Demonstrates a growth mindset and actively seeks feedback Applies coaching and constructive feedback to improve performance Approaches coaching, accountability, and development with humility and curiosity What We Offer $40,000 base salary with on-target earnings of approximately $75,000 Performance-based bonus opportunities Comprehensive training and development Opportunities for career growth A supportive and collaborative work environment Health, 401k, dental, and vision benefits Is This You? Do you have a consistent pattern of measurable improvement in your past roles? Do you regularly push yourself to outperform expectations? Are you motivated by creating new opportunities and building a pipeline? Are you looking for an opportunity to join a growing company where your results have a direct impact? If so, we want to talk.