DPP is seeking a Sales / Customer Engineer for an opportunity with our client in the cybersecurity industry.
Work Location: Fully remote
Work Authorization: US Citizen; must be able to obtain/maintain a U.S. security clearance
Position Summary:
• We are seeking a Sales / Customer Engineer to serve as a technical partner to customers throughout the sales and implementation lifecycle.
• This position is ideal for an experienced technical professional who enjoys working directly with customers, demonstrating products, solving technical challenges, and helping clients successfully adopt and utilize the company's technology.
• The successful candidate will be comfortable being hands-on with the product alongside customers, conducting technical demonstrations, supporting evaluations, and traveling onsite to customer locations when needed.
Responsibilities:
• Serve as the primary technical resource and trusted advisor for customers throughout the sales process.
• Work hands-on with the product alongside customers, including demonstrations, evaluations, proof-of-concepts, troubleshooting, and technical implementations.
• Travel to customer sites to provide technical support, product demonstrations, training, and implementation assistance.
• Partner closely with sales teams to understand customer requirements and develop appropriate technical solutions.
• Conduct product demonstrations and technical presentations for prospective and existing customers.
• Translate customer business and technical requirements into effective product solutions.
• Support proof-of-concept initiatives and customer evaluations from initial planning through completion.
• Troubleshoot technical issues and work with internal engineering and product teams to resolve customer challenges.
• Build strong relationships with technical stakeholders, decision-makers, and end users.
• Gather customer feedback and communicate product enhancement opportunities to internal teams.
• Support customer onboarding, adoption, and ongoing technical success.
• Develop technical documentation, presentations, demonstrations, and other customer-facing materials.
Required Qualifications:
• 3-7+ years of experience in a Sales Engineer, Solutions Engineer, Customer Engineer, Field Engineer, Technical Account Manager, or similar customer-facing technical role.
• Strong hands-on experience with technology products in customer environments.
• Demonstrated ability to work directly with customers and understand their technical requirements.
• Willingness and ability to travel onsite to customer locations.
• Strong technical presentation and communication skills.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• Experience supporting product demonstrations, proof-of-concepts, evaluations, or implementations.
• Strong problem-solving and troubleshooting abilities.
• Ability to collaborate effectively with sales, engineering, product, and customer success teams.
• Comfortable working independently in a remote environment.
Preferred Qualifications:
• Experience in a technical sales or solutions engineering environment.
• Experience working with enterprise or government customers.
• Experience supporting complex technology implementations.
• Technical background in cybersecurity, cloud, software, infrastructure, or related technologies.
• Experience managing multiple customer engagements simultaneously.
• Ability to travel regularly is based on customer and business requirements.
Interested? Learn more:
Click the apply button to learn more about this position (#26-01180).
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D