Position Title: Sales Compensation Manager Practice/Department: People Operations Position Location: Remote Reports to: Compensation Strategy Analyst
Job Summary:
The Sales Compensation Manager leads the administration, calculation, reporting, and governance of Pellera's sales compensation programs. Reporting to the Strategy Analyst, this role manages a team of analysts while serving as the primary subject matter expert for commission processing, compensation analytics, dispute resolution, and financial reporting. Working closely with Sales, Finance, Operations, HR, and Payroll, the Sales Compensation Manager ensures accurate and timely commission payments, maintains compensation data integrity, and drives process improvements that support operational excellence and sales performance. The ideal candidate combines strong analytical and financial acumen with leadership experience and deep knowledge of sales compensation programs FLSA Status:Exempt
Sales Compensation Administration:
- Lead, mentor, and develop a team of analysts responsible for commission administration, reporting, and support.
- Manage end-to-end administration of sales commission and incentive compensation programs.
- Calculate, validate, and reconcile monthly and quarterly commission payments.
- Ensure compensation plans are administered consistently and in accordance with approved plan documents.
- Review commission calculations for accuracy and resolve payment discrepancies.
Reporting & Analytics:
- Develop and maintain commission, attainment, and incentive compensation reporting.
- Provide recurring and ad hoc reporting to Sales Leadership, Finance, and executive management.
- Compensation Governance
- Maintain compensation plan documents, plan amendments, and supporting procedures.
- Ensure compliance with approved plan rules and internal controls.
- Maintain audit-ready documentation supporting compensation calculations and payouts.
Systems & Process Management:
- Serve as the primary administrator for sales compensation tracking and reporting processes.
- Support compensation plan implementation, testing, administration, and documentation.
- Identify opportunities to automate, streamline, and enhance compensation processes, systems, and reporting capabilities.
- Partner with Sales Operations, Finance, and Payroll to ensure data integrity across systems.
- Develop and maintain standard operating procedures and controls.
Required Skills/Abilities/Competencies
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills, with 3+ years of management experience.
- Ability to prioritize tasks and delegate them when appropriate.
- Ability to function well in a high-paced and deadline-driven environment.
- Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data analysis.
- Strong financial acumen and understanding of sales compensation and incentive programs.
- Expertise in sales compensation administration and commissions management.
- Ability to analyze complex datasets and provide actionable business insights.
- Ability to manage confidential and sensitive information with a high degree of discretion.
- Strong project management and process improvement skills.
- Ability to build effective business partnerships and collaborate across departments.
- Customer-focused mindset with a commitment to accuracy and service excellence.
- Proficient with Microsoft Office Suite and related business software applications
Education and Experience:
Required:
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
- Minimum of 5 years of experience in sales compensation, commissions administration, finance, payroll, or sales operations.
- Minimum of 3 years of management experience.
Preferred:
- Experience with commission management platforms, CRM systems, and ERP applications.
- Experience with Power BI or other business intelligence and reporting tools.
- Knowledge of gross profit-based compensation structures and sales incentive program.
Core Competencies:
- Sales Compensation Administration
- Data Analytics
- Financial Acumen
- Process Improvement
- Business Partnership
- Attention to Detail
- Communication Skills
- Customer Focus
- Project Management
- Leadership and Team Development
- Confidentiality and Professional Judgment
- Problem Solving and Decision Making
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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