Job Title: Assistant Manager - Sales
Location: Chicago Area, Illinois
Job Type: Full-Time (Home Office Arrangement)
Summary of Responsibilities:
- Manage sales and marketing functions to drive business growth and increase profits.
- Achieve sales budgets and analyze monthly sales performance.
- Conduct performance appraisals and prepare sales reports for upper Management.
- Serve customers by selling services, meeting their needs, and resolving problems.
- Generate new accounts by calling leads and prospects.
- Expand sales with current customers and arrange appointments with potential and existing customers.
- Enter customer data into internal web applications and databases.
- Compile leads and prospects through internet research.
- Analyze customer freight activity and offer appropriate pricing agreements.
- Assist with monitoring international and domestic shipments.
- Engage and support in house agents through phone and email communication.
- Generate activity reports and report sales to management.
- Process incoming emails, electronic files, and faxes.
Associated Responsibilities:
- Receive phone calls and communicate with retail customers in English and Japanese.
- Handle cargo, including receiving, inspection, sorting, labeling, packing, palletizing, and loading.
- Maintain flexibility in work assignments.
- Comply with, train for, and report to regulatory agencies, company safety and security programs, and company
- policies.
- Execute inventory management, record-keeping, and reporting.
- Maintain a clean and orderly warehouse and workspace.
- Occasionally operate forklifts for inventory and other operations.
Knowledge and Skill Requirements:
- Fully proficient in the Japanese language
- Strong sales presentation and telephone skills.
- Self-motivation and initiative.
- Excellent interpersonal and team-building skills.
- Accurate and timely data entry into data programs.
- Ability to create, compose, and edit written materials.
- Ability to operate motor vehicles and forklifts safely and maintain required training certifications.
- Maintain security clearances and training certifications following industry regulatory agencies, including TSA.
- Strong organizational skills.
Education
Bachelor's degree and at least 3 year Management experience
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