Role Overview
We are looking for a proactive and organised Sales Account & Business Development Administrator to support business development activities, manage client accounts, and maintain strong relationships with existing and potential clients. The ideal candidate has experience handling calls, following up with leads, managing client information, and providing administrative support to sales and business development teams.
Key Responsibilities
- Make outbound calls and follow up with prospective and existing clients to develop business opportunities.
- Assist with lead generation, prospect outreach, and appointment setting for the business development team.
- Maintain and update leads, client details, and sales activities in the CRM.
- Build and maintain positive relationships with clients through regular communication and follow-ups.
- Support the preparation of sales proposals, quotations, reports, and other business development documents.
- Track leads, sales opportunities, and follow-up activities to ensure nothing is missed.
- Respond to client enquiries and coordinate with internal teams to address client needs.
- Assist with maintaining client accounts and identifying opportunities for repeat business or additional services.
- Schedule meetings, manage calendars, and provide general administrative support to the sales and business development team.
Requirements
- Previous experience in sales administration, business development support, account management, or a similar role.
- Experience making outbound calls, following up with leads, and communicating with clients.
- Background in relationship management (RM), customer relationship management, or client account handling.
- Familiarity with CRM systems and maintaining sales pipelines.
- Good communication, interpersonal, and organisational skills.
- Proficiency in Microsoft Office or Google Workspace.
- Proactive, detail-oriented, and comfortable supporting sales and business development activities.
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