Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an RIS Software Quality Assurance & Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Develop and maintain a comprehensive list of feature requests for RadNet, ensuring regular communication of this agenda with RadNet Operations.
- Stay informed about current system developments, conducting analyses to identify opportunities for enhancing current practices.
- Collaborate with colleagues to rigorously test and assist in implementing new features, bug fixes, "go-lives," and software releases.
- Keep Management and Operations informed about new features and corresponding training requirements.
- Attain proficiency in RadNet Applications and systems, contributing to innovative solutions with existing features and promptly resolving system issues as they arise.
- Work closely with Operational Leadership, IT Team, and Developers to document issues and mobilize effective solutions.
- Contribute to developing best practices for creating and analyzing financial data reports.
- Evaluating and calculating procedures associated with financial responsibility.
- Developing tools and software to improve our financial analytics.
- Conducting training sessions for RadNet Management on downline training and communication, encompassing new hires, IT teams, and acquisitions as necessary.
- Optimizing workflows and crafting job aids to enhance operational efficiency.
- Effectively communicating information and providing appropriate guidance, consultation, and recommendations to the personnel.
- Regularly monitoring and analyzing the RadNet application and systems, investigating findings, and promptly resolving issues to ensure optimization.
- Analyzing insurance and patient responsibility at the time of accuracy.
- Providing support and coverage for Software Quality Assurance.
- Understanding and articulating support/project requests for efficient handling and resolution.
If You Are:
- Exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- College education or work experience in a related field is preferred
- Proficient in Microsoft Office
- Must have SQL experience
- Software quality assurance experience required
- Preferred experience in Salesforce
- Excellent analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Must be meticulous and self-motivated
- Problem-solving skills are a must
- Familiarity with medical terminology is preferred
- Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve department and organizational objectives
- Strong interpersonal skills
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Pay Range: $60,000.00 - $80,000.00 per year
Software quality assurance experience required; SQL experience required; proficiency in Microsoft Office; preferred Salesforce and medical terminology; college education or related work experience preferred.
Key Responsibilities
- testing software features
- analyzing system issues
- training management
Skills & Tools
Microsoft Office, SQL, Salesforce
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Maryland, United States
- Salary: USD 60,000 – 80,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About RadNet
A leading provider of radiology services, advancing patient care through technology and innovation. — Industry: Healthcare