Ready to take your revenue game to the next level?
Hawkins
Hospitality is seeking an experienced Revenue Manager to assist in a revenue and strategy consulting role for luxury and lifestyle hotels. This is a developmental role for those interested in a career path towards becoming a Director of Revenue Management. This fully-remote, client-facing position will work directly with our Directors to support teams at multiple hotels and resorts to maximize overall revenue through the implementation of effective pricing and distribution strategies.
This candidate should have experience working with luxury or lifestyle hotel properties, a working knowledge of distribution channels, the ability to build rates and promotions within the PMS/CRS, and familiarity with using an RMS. Excellent communication skills, social and emotional intelligence, and a self-motivating attitude are a must.
About us: Hawkins Hospitality is a revenue management consulting firm working with some of the biggest names in Luxury and Lifestyle hotels.
We offer clients varying services including acting as DORM or regional DORM, Asset Management, Tech Stack Implementation, and Hotel Openings. Through word of mouth and referrals, the business has naturally grown and is in high demand.
Hawkins
Hospitality is committed to training and developing all new hires, who will quickly gain both experience and visibility into some of the best hotel operators in the world. This role will have a chance to participate many facets of the hotel business, interact with GMs, hotel owners and asset managers, and develop a deeper understanding of senior management decisions.
Tasks and Responsibilities
Help our clients out-perform their direct competitors and win market share through rational and competitive pricing, distribution strategy, and careful management of hotel inventory.
Become irreplaceable to the client by communicating efficiently, remaining courteous at all times, engaging with their priorities, and introducing new ideas and strategies.
Ask questions, listen, be curious, be humble. As consultants, we have a broad range of experience to draw on, but they know their business better than we do.
Produce accurate revenue forecasts that help set hotel goals and outgrow the competition.
Manage and oversee revenue management analytic functions to produce reporting that supports and evaluates hotel business strategies.
Provide guidance and support sales and marketing initiatives that are targeted to meet the needs of the hotel.
Display leadership qualities that mentor, develop, and guide hotel team members such as revenue analysts and operations managers.
Assist hotel employees in pricing decisions, including group or corporate agreements.
Overseeing multiple accounts means evaluating urgency, prioritizing and executing tasks in a deliberate, thoughtful way.
A willingness, and eagerness, to learn is paramount. We work with hotels of different sizes and shapes, in various market types. There is no “one size fits all” strategy.
You will be exposed to unfamiliar technologies, including PMS, CRS and RMS systems. Hawkins Hospitality does not dictate a client’s tech stack and must adapt to systems in order to create value. Being unfamiliar with a technology does not excuse us from using it effectively.
Clients will come to us with a variety of organizational structures and decision-making processes. We must take the time to learn how to operate within their structures effectively.
We do not pass judgment on a client’s business decisions or personnel. Any recommendations must come from a place of neutrality and objectivity.
Desired Systems Experience
PMS (Opera, StayNTouch, MEWS, Infor, Maestro)
RMS (Duetto, IDEAS, FLYR)
CRS (SYNXIS, iHotelier, Windsurfer)
Google Analytics
Data Visualization (Excel, Tableau, Power BI)