This is a Fully Remote Job
About Our Client:
The organization is a specialty care management entity focused on improving outcomes for individuals with complex injuries and diagnoses. Established in 1991, the company operates within the value-based care sector, delivering risk-based clinical solutions, case management, specialty networks, home health services, shared decision support, and payment integrity programs. Its approach is grounded in deep clinical expertise aimed at benefiting patients, payers, and providers.
About the Opportunity:
The RETURN-TO-WORK COORDINATOR role supports injured workers by connecting them with transitional duty opportunities through partnerships with nonprofit organizations. This position is responsible for managing these connections and placements to facilitate a smooth return-to-work experience, thereby contributing to the success of the transitional return-to-work program and helping injured workers regain confidence and skills.
Responsibilities:
Develop and maintain partnerships with nonprofit organizations for transitional duty placement sites
Identify suitable transitional duty assignments matching injured workers’ capabilities
Coordinate placement logistics including offer letters, driving instructions, and time tracking setup
Maintain an internal database of nonprofit transitional work sites
Communicate placement challenges to Transitional Return to Work Specialists for strategy planning
Document time and case activity accurately in case management software
Comply with information security policies and report incidents as required
Communicate with injured workers, nonprofit partners, and specialists to ensure effective volunteer experiences
Manage administrative tasks such as tracking volunteer hours and updating case management software
Address and resolve issues arising during volunteer assignments
Perform other duties as assigned
Requirements:
Associate or bachelor’s degree
Comfortable with heavy phone work
Customer service experience
Ability to manage competing priorities and meet deadlines
Critical thinking and creative problem-solving skills
Proficiency in Microsoft Word and Excel
Strong written and verbal communication skills
Excellent organization and time management abilities
Pay Range and Compensation Package:
Hourly pay range of $21.06 to $23.00, depending on experience and qualifications
Benefits & Perks:
Health insurance options including PPO, HDHP, and HMO (with regional specifics)
401(k) matching contributions
Employer-paid life and disability insurance
Flexible spending and commuter accounts
Employer-matched Health Savings Account contributions
Paid time off and personal holiday programs
One paid volunteer day per calendar year
Learning and development programs
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.