Research & Insights Specialists

Research & Insights Specialist (Part-Time, Remote) About the Opportunity We're looking for a personable, organized, and naturally curious Research & Insights Specialist to support a wide variety of business, product, and market research initiatives. This role is ideal for someone who enjoys talking with people, uncovering meaningful insights, conducting research, and helping organizations make informed decisions. You'll play an important role in planning and facilitating focus groups, recruiting participants, administering surveys, conducting market research, and delivering clear, actionable findings. Every project is different, making this an exciting opportunity for someone who enjoys continuous learning, solving problems, and working across multiple industries. --- What You'll Be Doing Focus Groups & Participant Engagement • Recruit participants for focus groups, interviews, surveys, and research studies. • Build and maintain participant panels and research databases. • Conduct outreach to recruit new participants and maintain ongoing engagement. • Coordinate participant scheduling and communications. • Facilitate virtual focus groups and customer interviews in a professional, engaging manner. • Create an environment where participants feel comfortable sharing honest feedback. • Take detailed notes and summarize key findings. • Manage participant follow-up communications and incentives when applicable. Research & Analysis • Conduct market, product, customer, and competitive research. • Research industries, trends, competitors, and emerging opportunities. • Support product validation and customer discovery initiatives. • Perform research for business consulting projects and internal strategic initiatives. • Gather, organize, and analyze information from multiple sources. • Prepare concise reports with actionable recommendations. Surveys & Research Operations • Create online surveys and questionnaires. • Distribute surveys and monitor participation. • Analyze survey responses and summarize findings. • Help grow and engage participant communities. • Maintain accurate research documentation and project records. Project Support • Support multiple research projects simultaneously. • Collaborate with project managers and leadership teams. • Recommend improvements to research processes and participant experiences. • Assist with special research initiatives as needed. --- We're Looking For Someone Who Is • Friendly, personable, and confident speaking with people from diverse backgrounds. • An excellent communicator with strong active listening skills. • Highly organized and detail-oriented. • Naturally curious and enjoys learning about new industries, products, and businesses. • Comfortable leading virtual meetings and facilitating group discussions. • Able to build rapport quickly with participants. • Professional, dependable, and proactive. • Comfortable working independently in a remote environment. • Able to manage multiple priorities and deadlines. --- Preferred Experience Experience in one or more of the following is a plus: • Market Research • Consumer Insights • Focus Groups • Survey Research • Customer Experience (CX) • User Research (UX) • Product Research • Community Engagement • Business Research • Interview Moderation • Research Operations Experience with Google Workspace, Microsoft Office, Zoom, survey platforms, CRM systems, AI tools, and project management software is beneficial. --- Types of Projects You'll Support Research projects may include: • New product development • Product validation • Customer discovery • Market analysis • Competitive research • Consumer behavior studies • Brand perception • Business consulting projects • Service improvement initiatives • Internal innovation and strategic planning --- Why You'll Enjoy This Role This isn't a repetitive research position. You'll work on a diverse mix of projects across different industries, helping businesses make informed decisions through thoughtful research and meaningful conversations. If you're someone who enjoys connecting with people, asking great questions, discovering trends, and turning information into actionable insights, we'd love to hear from you.