Note: The job is a remote job and is open to candidates in USA. Nordic Global is a consulting firm specializing in Workday ERP Services, and they are seeking a Workday HCM Consultant to collaborate with clients on system improvements and training. The role involves delivering implementation services, managing project workflows, and providing exceptional client service to ensure project success.
Responsibilities
- Support projects with a goal of delivering on time, on budget, and with positive and measurable outcomes; complete workflow design, system configuration, testing, data migration, validation, support, and issue resolution
- Present and facilitate meetings with user and manager level stakeholders
- Provide excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company
- Execute and participate in successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations
- Support sales efforts including scoping, orals, and preparing presentations
- Support, develop, and adopt standards, policies, and best practices related to Nordic’s Workday Services offerings
- Develop testing scenarios that correlate with client-approved workflows and design
- Analyze project requirements, creating materials and executing on best practice processes to effectively move projects forward to a successful conclusion, including but not limited to set up, configuration, processing, file structure/data mapping, reporting, testing, and troubleshooting
- Performing detailed analysis to draw independent conclusions, and develop pertinent and insightful recommendations
- Creating, and adopting standards, policies, and best practices related to Nordic’s Workday Services offerings
- Continually enhance processes and workflows to improve business operations, client experience, and operational efficiency
- Respond to client requests in a professional manner using established methods and escalation processes, and documenting and retaining records of all meetings and/or education sessions
- Document all work as part of client deliverables, consistently using a professional documentation approach throughout span of engagement and beyond, resulting in high quality materials for internal and external usage
- Working on projects that may be assigned on an ad hoc basis and may assist in other initiatives as necessary, directed, assigned, or requested
- Must demonstrate and embody Nordic’s maxims
Skills
- Bachelors' degree or equivalent experience required
- Minimum of 1 years of Workday experience, either as a consultant or as a hands-on Workday administrator
- Will lead foundation alignment sessions and customer confirmation sessions
- Must be able to lead core HCM and at least one additional work stream such as recruiting, compensation, or benefits
- Must be comfortable/adept in all phases of launch methodology including plan, configure & architect, test, and deploy
- Active Workday certification or 3 years of hands-on configuration experience in multiple Workday modules required
- Ability to identify, scope, estimate, and support sales opportunities
- Ability to support the development of new offerings, services, and support go-to-market strategies
- Excellent communication skills, written and verbal
- Able to balance urgent, short-term needs with strategic, long-term priorities
- Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed
- Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines
- Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases
- Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacts well under pressure
- Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets
- Must demonstrate and embody Nordic's maxims
Company Overview
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