Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides supplemental benefits to credit union members and working-class families across the United States. The company is seeking an entry-level remote customer service professional to conduct virtual consultations, explain benefit options, support enrollment, maintain documentation, and provide ongoing client assistance.
Responsibilities
- Conduct scheduled virtual consultations with credit union members through Zoom
- Assess client needs and explain available benefit options clearly and professionally
- Guide individuals and families through the enrollment and onboarding process
- Maintain accurate digital documentation and ensure compliance standards are met
- Provide responsive follow-up communication and ongoing client support
- Participate in team training sessions, mentorship programs, and professional development
Skills
- Strong communicators who enjoy helping people understand important information
- Organized and self-motivated professionals comfortable working independently
- Individuals confident using video conferencing platforms and digital tools
- Candidates seeking meaningful, service-oriented work
- Authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based laptop or desktop computer with webcam capability
- Experience in customer service, client advising, or sales is helpful but not required
Benefits
- Fully remote position available throughout the United States
- Flexible scheduling that supports work–life balance
- Pre-qualified client consultations provided—no cold outreach required
- Paid training and full licensing support
- Weekly compensation through a performance-based structure
- Long-term income opportunities through vested renewals
- Monthly and quarterly performance bonuses
- Leadership development and advancement pathways
- Supportive, collaborative team culture
Company Overview