Note: The job is a remote job and is open to candidates in USA. Accelint is a mission-driven technology company focused on strengthening national security and supporting critical industries. The Windchill Infrastructure & System Administrator is responsible for maintaining cloud or on-premises infrastructure supporting Windchill, ThingWorx, and related components, ensuring functionality and performance requirements are met. This role includes system maintenance, software installation, and collaboration with cross-functional teams to support application development projects.
Responsibilities
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
- Review and confirm infrastructure setup to recommend and implement any optimizations for performance/scalability/cost savings (e.g. switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan)
- Design, develop, and maintain a Windchill & ThingWorx Navigate image to be shared with Windchill Developers to support their daily work
- Responsible for installing and performing upgrades of Windchill, applying critical patch sets, and fixing security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill
- Responsible for performing rehosts to and data refreshes on non-production environments as needed
- Conduct comprehensive testing, including unit, integration, and system testing ensuring application infrastructure and performance is maintained
- Work with the larger Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure related investigations and solutions
- Develop and maintain technical documentation for all environment infrastructure
- Stay up to date with the latest Windchill developments and AWS industry best practices
Skills
- Currently hold or able to obtain a U.S. security clearance
- Currently hold PTC certifications for Windchill
- Currently hold relevant AWS certifications
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline
- Minimum 5 years of experience working with PTC's Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts
- Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill
- Experience managing Ansible playbooks
- Experience with Windchill, ThingWorx Navigate, and AWS licensure
- Experience maintaining and optimizing performance of Windchill version 12+ and ThingWorx version 9+
- Experience diagnosing networking related issues
- Experience managing Active Directory and AppStream
- Experience reviewing and applying security STIGs on Windows and Linux
- Experience collaborating with the PTC Technical Support & R&D organizations
- Experience collaborating with AWS Technical Support
- Experience setting up and working with Virtualized Environments hosting Windchill
- Experience with installation and maintenance of an Oracle db
- Proficiency in Red Hat Enterprise Linux and Windows Server administration, as well as scripting for Windchill Implementations
- Knowledge of Windchill System & Business Administration, including security configurations
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Strong documentation skills
- Ability to work independently and as part of a team
- Experience with database management systems (e.g. Oracle and SQL Server) and SQL scripting
- Experience with and certifications in Agile software development methodologies
- Experience with Fortify or other SAST security scanning tools
- Familiarity with CI/CD pipelines and code management leveraging GIT (e.g. repo, branches, merging, conflict resolution, build hardening, ant scripting, and deployment vehicles like BIFF, SCF, etc.)
- In-depth understanding of the aerospace and defense industry
- Knowledge of DoD software development policies and requirements
Benefits
- Paid Time Off
- Paid Company Holidays
- Medical, Dental & Vision Insurance
- Optional HSA and FSA
- Base and Voluntary Life Insurance
- Short Term & Long-Term Disability Insurance
- 401k Matching
- Employee Assistance Program
Company Overview