Note: The job is a remote job and is open to candidates in USA. Zazu Digital Talent is conducting a confidential search for an experienced Walmart Operations Specialist to manage the day-to-day operations of a consumer business's Walmart account. The role owns order management, OTIF compliance, replenishment, inventory, supply chain logistics, deductions, and operational reporting while collaborating with the Director of Sales and related partners.
Responsibilities
- Manage Walmart orders from receipt through shipment and delivery, including routing, scheduling, pickup coordination, shipping documentation and operational exceptions
- Monitor OTIF performance, diagnose misses and drive corrective action to protect compliance and minimise deductions
- Manage replenishment activity, POS forecasts, store-level inventory velocity and weeks of supply, supporting the company's 96%+ in-stock target
- Coordinate factory POs, production timing and inbound shipments, including international logistics where required
- Audit and dispute Walmart chargebacks and AP deductions, while maintaining reporting across POS trends, sell-through, returns, inventory and margin
Skills
- • 2–4+ years of experience in Walmart account operations, retail supply chain or retail replenishment
- • Hands-on experience with Walmart systems such as Supplier One, Retail Link, OTIF Scorecards, NOVA, TMS, SQEP/APDP or Scintilla/DSS
- • Strong understanding of order management, replenishment, inventory and Walmart compliance
- • Advanced Excel or Google Sheets skills, including XLOOKUP, pivot tables and demand modelling
- • Strong organisation and the ability to manage overlapping POs, deadlines and operational issues
- • Confidence working with internal teams, factories, 3PL warehouses and freight partners
- • A proactive approach to identifying risks and solving problems before they escalate
- You should understand how Walmart operates and be able to answer the practical questions that keep the account running: Are POs flowing correctly? Is inventory sufficient? Where are the replenishment risks? Are there OTIF issues or deductions requiring action?
- Most importantly, you'll be someone who is already working on the answer before being asked
- Remote, US-based position
- Approximately 20–25 hours per week
- Experience resolving Walmart AP deductions and compliance chargebacks, as well as international logistics or importing, would be particularly valuable
Benefits
- Performance-based bonus
- Remote, US-based position
- Potential path to full-time as the Walmart channel grows
- Direct collaboration with the Director of Sales
Company Overview