Note: The job is a remote job and is open to candidates in USA. Expion Health is building technology solutions for pharmacy economics and healthcare organizations. The VP of Technology Operations will partner with executive leadership to translate business priorities into scalable technology, product, data, and operational solutions while leading teams, budgets, roadmaps, delivery, and cross-functional execution.
Responsibilities
- Collaborate with business unit leaders and provide leadership and support by developing data-driven strategies and recommendations that help them meet our strategic goals and objectives
- Build technology strategy, product roadmaps and technology blueprints in collaboration with business unit leaders and operational leaders
- Provide strategic and analytical support to senior leadership when evaluating and updating organizational goals and objectives
- Create actionable insights and understandings through the analysis of both quantitative and qualitative data, building recommendations that directly address organizational goal and objectives
- Work directly with senior leadership to identify, analyze and address key business opportunities and critical business challenges
- Provide leadership and strategic guidance during the development, commercialization, implementation, and scaling of new products and platform capabilities
- Manage product delivery, engineering, operations, and client-facing teams to ensure roadmap priorities are clearly defined, delivery dependencies are managed, and the organization is prepared for successful rollout, ongoing service delivery, and growth
- Ensure implementations are delivered on time, aligned to approved roadmap priorities, operationally supportable, and measured against adoption, client satisfaction, scalability, quality, and business value outcomes
- Ensure ongoing operations are executed on-time as per expectations
- Responsible for resource and budget forecasting to accomplish deliverables
- Collaborate with technical architects and engineering teams to develop the scalable solutions
- Provide leadership, strategic direction, and management for delivering solutions
- Collaborate with functional and cross-organizational leaders to ensure that all Product, Sales and Client initiatives are successfully delivered
- Collaborate with business leaders to ensure strategic roadmaps meet the business ongoing and future needs
- Ensure that business goals are supported in a cost effective, timely manner, with a resulting high level of client satisfaction
- Work closely with sales and marketing teams to accurately represent capabilities of products
- Support Sales in business development efforts as required
- Take on other work as needed to support the broader goals of the department and the company
Skills
- 10 or more years of progressive experience in technology and business architecture, with a genuine command of the healthcare payer industry, medical claims cost management, and payer business process design
- Demonstrated knowledge of developing technology strategy to advance business models in medical claims cost management solutions
- Demonstrated knowledge on leveraging technology tools to enable business operations or deliver new products
- Demonstrated ability to scale technology operations
- Demonstrated ability to collaborate with business leaders to develop solutions
- Demonstrated ability to adapt to changes in business and keep up with the industry
- Demonstrated ability to execute on strategic vision on time and on budget
- Demonstrated ability to effectively communicate and influence key stakeholders
- Be comfortable with being part of a collaborative, nimble, and high-performing team within a fast-paced, startup-like environment
- Enjoy pushing your skills and development to manage ambiguity, be adaptable, and cultivate innovation
- Be comfortable getting into details and being part of execution as much as discussing and developing strategy
- Experience building technology in pharmacy benefit management, health plan, or payer environments
- A track record guiding architects and engineers to scalable solutions that support analytics, automation, and AI enabled workflows, without owning technical delivery yourself
- Strategic thinking sharp enough to hold a long-term vision while still driving what needs to happen this quarter
- A knack for building real cross functional relationships and getting a growing organization to move in the same direction
- Genuine comfort navigating ambiguity and solving problems in an environment that is still being built
- Bachelor's degree in business, computer science, healthcare administration, or a related field; an advanced degree is a plus, but real experience matters more
Benefits
- 100% remote – work anywhere in the US
- Medical, dental & vision insurance
- HSA & FSA options
- Access to GLP-1 weight loss program
- Short & long-term disability
- Life Insurance and AD&D
- 401(k) with company match
- Paid Time Off
- Phone & internet allowance
- Town halls & direct access to executive leadership
- A company that is genuinely investing in AI – and in you!
Company Overview
Company H1B Sponsorship