Note: The job is a remote job and is open to candidates in USA. MCI is seeking a VP of BPO Sales to lead sales strategy and drive growth across the business process outsourcing sector. The role focuses on expanding market presence, building enterprise partnerships, developing tailored outsourcing solutions, and leading the sales team.
Responsibilities
- Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO
- Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs
- Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships
- Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value
- Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space
- Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives
- Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance
- Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements
- Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI
- Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership
Skills
- Bachelor's degree in **Business, Marketing**, or related field
- **10+ years of progressive sales experience**, with at least **5 years in the BPO industry**
- Proven success in selling **complex outsourcing solutions** to enterprise clients
- Track record of **exceeding revenue targets** in competitive environments
- Expertise in **long sales cycles**, high-value contract negotiation, and consultative selling
- Exceptional **leadership, team-building**, and strategic planning skills
- Strong **communication, presentation**, and relationship-building abilities
- Proficiency in **CRM systems** and sales analytics tools
- Deep understanding of **BPO operations, market dynamics**, and client needs
- Ability to foster a culture of **innovation, accountability**, and continuous improvement
- Must be authorized to work in the country where the job is based
- MBA preferred
Benefits
- Remote work (US-FL)
- Earn PTO and paid holidays
- Daily, weekly, and monthly contests with cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars
- Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment; all employees have access to MEC medical plans after 30 days. Benefit options vary by location
- Retirement savings programs, where available
- Short-term disability coverage
- Life insurance options
- Accident and critical illness insurance
- Significant advancement opportunities, with a focus on internal promotions
- Paid training
- Team-oriented culture that fosters collaboration and engagement
- Casual dress code
Company Overview