Note: The job is a remote job and is open to candidates in USA. Japan Open Chain is a public Layer 1 blockchain operated by leading Japanese enterprises, focused on secure, practical, and globally scalable blockchain infrastructure. The Vice President of Operations will oversee end-to-end operational performance, lead strategy and process development, coordinate stakeholders, manage KPIs and resources, and support financial, risk, vendor, and executive reporting activities.
Responsibilities
- Overseeing end-to-end operational performance across Japan Open Chain’s global ecosystem
- Leads operational strategy, develops scalable processes, and ensures efficient coordination between validator partners, corporate stakeholders, and internal teams
- Managing operational roadmaps, setting and tracking KPIs, optimizing resource allocation, and driving continuous improvement initiatives
- Collaborates closely with product, engineering, and compliance to support secure network operations, high service availability, and strong customer experience
- Oversight of financial performance related to operations, risk management, vendor relationships, and executive-level reporting to guide strategic decisions and long-term growth
Skills
- Demonstrated expertise in Operations Management, including building and optimizing processes in complex, technology-driven organizations
- Proficiency in P&L Management, budget oversight, and financial analysis to align operational decisions with business performance and growth targets
- Experience leading Customer Service functions or customer-facing operations to ensure high-quality support and stakeholder satisfaction
- Advanced skills in Strategic Planning, including setting long-term operational goals, defining KPIs, and executing transformation initiatives
- Strong Project Management capabilities for coordinating cross-functional projects, managing timelines, and delivering on strategic priorities
- Extensive leadership experience at the senior executive level, with a track record of managing distributed or remote teams
- Background in blockchain, fintech, or digital infrastructure industries is highly beneficial, particularly within global or multi-stakeholder environments
- Excellent communication and negotiation skills, with the ability to collaborate effectively with corporate partners, technical teams, and regulators
- Bachelor's degree in business, operations, engineering, or a related field
- An advanced degree (MBA or equivalent) is preferred
Benefits
- Full-time employment
- Remote role
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