Note: The job is a remote job and is open to candidates in USA. Risant Health is a nonprofit affiliate of Kaiser Foundation Hospitals focused on accelerating value-based care across community health systems. The Program Manager, VBP Healthcare Operations leads the planning, coordination, and delivery of value-based product initiatives, managing cross-functional alignment, resources, risks, vendors, and implementation handoffs.
Responsibilities
- Deconstruct a release definition into a work breakdown structure consisting of sprints that combine technology and process/operational deliverables that cumulatively deliver product value
- Partner closely with product teams to ensure alignment between strategic goals and execution, maintaining clarity of scope and shared understanding across stakeholders
- Track successful delivery of VBP programs to agreed timelines, ensuring quality, budget adherence, and stakeholder satisfaction
- Build and maintain strong relationships with internal teams, external partners, and senior leadership to ensure alignment, buy-in, and engagement throughout the program lifecycle
- Facilitate effective communication across cross-functional teams, surfacing risks, dependencies, and decision points proactively, and representing program status through dashboards and executive updates. Partner with Engagement leads and Implementation team to handoff planning efforts and take through the remaining phases of SDLC
- Oversee task assignments and resource alignment to ensure optimal team performance and delivery outcomes closely with Delivery Lead
- Promote and ensure adherence to established processes and policies, including SDLC standards and organizational best practices; partner with the Implementation Management Office (IMO) for seamless handoff to implementation
- Proactively identify, assess, and mitigate program risks and issues, escalating when necessary; lead organizational change management activities including user adoption, training, and implementation planning
- Collaborate with third-party vendors and partners as needed, ensuring performance expectations and service levels are met
Skills
- **Bachelor's degree** in Business Administration, Health Care Administration, Information Systems, or a related field
- **Five (5) years** of experience in program or project management, preferably in a healthcare, technology, or product delivery environment
- Demonstrated experience leading cross-functional teams and managing complex initiatives from planning through implementation
- **Cross-Functional Collaboration:**Experience working closely with product, engineering, and implementation teams to align scope, timelines, and deliverables
- **Stakeholder Engagement:** Skilled in managing relationships and communications across diverse stakeholder groups, including senior leadership and external partners
- **Program and Project Management Expertise:** Proven ability to lead complex programs and projects from planning through execution, with a strong understanding of project lifecycle methodologies (e.g., SDLC)
- **Risk and Change Management:**Ability to proactively identify risks, develop mitigation strategies, and lead organizational change efforts including training and user adoption
- **Process Adherence:**Demonstrated commitment to following established processes, standards, and governance frameworks
- **Reporting and Analytics:**Proficient in developing and maintaining program dashboards, status reports, and performance metrics
- **Resource and Financial Management:** Experience managing resource allocation, task assignments, and program budgets
- The role requires up to 30% travel
- **Master's degree** in Business, Public Health, Health Informatics, or a related discipline
- Project Management Professional **(PMP)**, Certified Scrum Master **(CSM)**, or equivalent certification
- **Lean Six Sigma**, SAFe Program Consultant **(SPC)**, or other advanced program management or process improvement certifications
- **Healthcare or Value-Based Care Experience:** Familiarity with healthcare delivery models, especially value-based products or services
- **Implementation Management Office (IMO) Collaboration:**Experience partnering with IMO or similar functions to support solution implementation and SDLC handoff
- **Vendor Management:**Experience managing third-party vendors, including performance oversight and contract negotiations
- **Agile and Waterfall Methodologies:** Working knowledge of both Agile and traditional project management approaches, with the ability to adapt based on project needs
- **Tools Proficiency:**Familiarity with project management and collaboration tools (e.g., Jira, Smartsheet, Confluence, MS Project, or similar platforms)
Benefits
- Incentive compensation
- Wellness programs
- Retirement savings
- Relocation support as applicable
Company Overview