Note: The job is a remote job and is open to candidates in USA. RemX is recruiting a Senior UX Designer for an unnamed client. The role focuses on improving digital insurance quoting experiences and agent-assisted journeys through research, design, testing, and collaboration with product, business, and technology teams.
Responsibilities
- Partner with product, engineering, and business stakeholders to define and solve customer experience challenges
- Participate throughout the entire UX lifecycle, including discovery, research, ideation, wireframing, prototyping, testing, and final design execution
- Conduct and support user research activities to uncover customer needs, pain points, and opportunities
- Translate research findings into actionable design recommendations and intuitive user experiences
- Create user flows, wireframes, mockups, prototypes, and other UX deliverables
- Design experiences across websites, mobile applications, digital tools, email experiences, and other channels
- Facilitate user testing and usability studies to validate concepts and gather feedback
- Collaborate closely with UX researchers, designers, product managers, and engineers
- Contribute to and work within established design systems, accessibility standards, and UI patterns
- Present design concepts, rationale, and recommendations to stakeholders
- Balance user needs, business goals, and technical feasibility when developing solutions
Skills
- Minimum of 7 years of UX design experience designing digital products or services
- Bachelor's degree (or higher) and 4+ years of UX design experience designing digital products or services
- Strong proficiency with Figma or comparable design tools
- Experience conducting user research and usability testing
- Familiarity with tools such as: • UserTesting • DScout • Optimal Workshop • Userlytics • Similar research platforms
- Experience working within a Product Development Lifecycle (PDLC) environment
- Experience contributing to or maintaining design systems
- Knowledge of accessibility standards and best practices
- Experience within insurance, financial services, or other highly regulated industries is a plus but not required
- End-to-end UX ownership from discovery through delivery
- Strong problem-solving abilities
- User-centered design methodologies such as Design Thinking or Human-Centered Design
- Measurable impact from past projects
- Collaboration with cross-functional teams
- Experience influencing product strategy through customer insights
- Ability to work independently while leveraging research and stakeholder input
Benefits
- Fully remote; must work EST or CST hours
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