Note: The job is a remote job and is open to candidates in USA. LMI is seeking a UX / Design Engineer to join the IronSled Platform-as-a-Service team. The role owns end-to-end user experiences for complex technical workflows, partnering with product, engineering, cybersecurity, and platform operations to simplify processes and translate requirements into intuitive, implementation-ready designs.
Responsibilities
- Own the end-to-end user experience for IronSled, from initial access and onboarding through application deployment and ongoing platform use
- Analyze existing technical and operational processes to identify unnecessary steps, manual dependencies, user friction, and opportunities for automation
- Design workflows around complex platform capabilities including IAM, access control, RBAC, provisioning, application onboarding, environment selection, and CMMC requirements
- Partner directly with platform engineers, security personnel, Product Management, and technical leadership to ensure proposed experiences are technically viable and aligned with backend constraints
- Facilitate stakeholder discussions and drive alignment when improving processes requires changes across organizational or technical boundaries
- Translate complex technical requirements into understandable user journeys, process flows, wireframes, prototypes, and implementation-ready specifications
- Establish and maintain consistent UX patterns, reusable components, design standards, and documentation across the IronSled portal
- Conduct user research and usability testing with internal and external tenants to validate assumptions and continuously improve platform workflows
- Provide front-end engineers with clear specifications and assets that reduce ambiguity and allow implementation to move quickly
- Use AI-assisted tools to accelerate research, validate workflows, stress-test designs, develop technical requirements, and create narrowly scoped implementation assets where appropriate
- Contribute limited front-end artifacts when they materially accelerate implementation, such as design tokens, CSS variables, component specifications, or other low-risk assets
- Ensure user experiences meet accessibility requirements and applicable Section 508 standards
- Advocate for user needs while balancing security, compliance, technical feasibility, platform maintainability, and mission requirements
Skills
- This position requires the ability to obtain a security clearance
- U.S. citizenship is required
- 7+ years of experience in UX design, product design, service design, or a related discipline, with experience leading complex end-to-end design efforts
- Demonstrated experience improving workflows where the primary challenge involved business processes, technical constraints, organizational behaviors, or system architecture rather than visual design alone
- Experience designing complex enterprise, SaaS, PaaS, developer, cybersecurity, or other technically sophisticated products
- Strong ability to create user flows, journey maps, process diagrams, wireframes, prototypes, and high-fidelity designs
- Experience partnering directly with software engineers and technical stakeholders to translate designs into implementation-ready requirements
- Working understanding of modern web technologies including HTML, CSS, responsive design, APIs, and component-based front-end development
- Experience developing or maintaining design systems, reusable components, design tokens, or similar standards
- Experience conducting user research, usability testing, and stakeholder interviews
- Ability to communicate design decisions and tradeoffs to both technical and non-technical audiences
- Strong problem-solving skills with the ability to independently identify ambiguity, investigate underlying causes, and drive decisions
- U.S. citizenship required
- Ability to obtain and maintain the clearance or access required to support Department of War customers
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