Note: The job is a remote job and is open to candidates in USA. Motion Recruitment is seeking an experienced US HR Operations Specialist to support its Organization & Administration team in a hypercare capacity. The role focuses on resolving employee and management HR queries, supporting payroll and HR processes, maintaining compliance with US employment law, and optimizing HR operations during a transition.
Responsibilities
- Support HR operations by managing and resolving tickets related to medical leave, HR policies, payroll, and performance management
- Act as the first point of contact for employees and line managers within an assigned business unit or function
- Provide practical support on people-related queries, help resolve issues quickly and ensure employees can continue to work effectively during the transition
- Liaise with Accenture, our external vendor partner, to ensure efficient background checks and ticket closure
- Respond to day-to-day queries from line managers and employees, providing accurate advice and HR support
- Contribute to setting up and optimizing HR processes within the O&A team
- Maintain compliance with US employment law; familiarity with LATAM employment law is a valuable asset
- Utilize systems such as ADP and Workday to manage HR and payroll processes
- Maintain accurate documentation and timely communication across the team and with external partners
Skills
- Bachelor's degree (required)
- 5-8 years of experience in HR Operations, Payroll, HR Generalist, or similar roles
- Experience with ADP and Workday HRIS platforms
- Prior involvement with AON Hewitt, HR Ops teams, Payroll teams, or general HR query resolution
- Strong familiarity with US employment regulations
- Exceptional communication and customer service skills, with ability to work effectively in a fast-paced team environment
- Oil & Gas industry experience is strongly preferred
- Spanish and Portuguese language skills are a plus
- Knowledge of LATAM employment law is desirable
Company Overview
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