Note: The job is a remote job and is open to candidates in USA. 4over is a creative and customer-focused company seeking a UI/UX Designer – Digital Commerce to enhance purchasing experiences across their digital platforms. The role involves designing intuitive user experiences, conducting user research, and collaborating with cross-functional teams to improve usability and customer satisfaction.
Responsibilities
- Design intuitive purchasing journeys that reduce friction throughout the ordering process
- Support multiple digital commerce platforms while maintaining a consistent user experience
- Improve conversion through user-centered design and usability best practices
- Design experiences that simplify complex print products for customers of all experience levels
- Optimize product configuration, pricing presentation, checkout, account management, and reorder experiences
- Design intuitive end-to-end user experiences across web and mobile applications
- Create user journeys, task flows, wireframes, prototypes, and high-fidelity designs
- Translate business goals and customer needs into elegant, user-centered solutions
- Design experiences that improve usability, engagement, and conversion throughout the customer journey
- Conduct user research, stakeholder interviews, usability testing, and competitive analysis to better understand customer needs
- Validate design concepts through customer feedback and iterative testing
- Use qualitative and quantitative insights to inform design decisions and prioritize improvements
- Advocate for the customer throughout the design and development process
- Design visually engaging, responsive interfaces that align with brand standards and modern design principles
- Create, maintain, and evolve scalable design systems, reusable components, and UI standards
- Ensure consistency across digital products while maintaining brand integrity
- Design experiences that meet accessibility (WCAG) standards and usability best practices
- Partner closely with Product Managers to define product requirements and user experiences
- Collaborate with Engineering teams to ensure designs are technically feasible and implemented as intended
- Work alongside Marketing and business stakeholders to align digital experiences with customer and business goals
- Participate in Agile ceremonies, design reviews, sprint planning, and backlog refinement
- Analyze customer behavior, product analytics, usability studies, and customer feedback to identify opportunities for improvement
- Partner with Product and Engineering teams to validate design solutions through usability testing and A/B testing
- Monitor user engagement and recommend enhancements that improve customer satisfaction, usability, and conversion
- Stay current on UX trends, emerging technologies, and digital commerce best practices
Skills
- Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction (HCI), Graphic Design, or a related field, or equivalent professional experience
- 3+ years of experience designing digital products, websites, or eCommerce platforms
- Experience building and maintaining scalable design systems in Figma
- Portfolio showcasing user-centered design, interaction design, and visual design expertise
- Experience collaborating with Product Managers, Engineers, and cross-functional teams
- Experience designing complex B2B & B2C eCommerce with a strong understanding of online purchasing journeys
- Knowledge of responsive design, accessibility standards, and modern UX best practices
- Passionate about creating intuitive, user-centered digital experiences
- Strong problem-solving skills with the ability to balance user needs and business goals
- Comfortable working in a fast-paced, collaborative Agile environment
- Experience with user research, usability testing, and data-driven design decisions
- Familiarity with design systems, analytics tools (Google Analytics, Hotjar, Mixpanel), and A/B testing
- Basic understanding of HTML/CSS and front-end development principles is a plus
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